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Articles Tagged: fix malwarebytes for windows
Malwarebytes Endpoint Security not starting on Windows machines (Troubleshoot)
NOTICE – On August 4 2021, Malwarebytes Endpoint Security reached its End of Life. For more information, see the Malwarebytes Endpoint Security End of Life notice. To upgrade to a supported version of Malwarebytes, see Malwarebytes Endpoint Protection or Malwarebytes for Teams. Malwarebytes managed clients are not starting properly on some under powered Windows 10 machines. The services also fail to […]
Malwarebytes Anti-Exploit may block certain websites using Internet Explorer (Troubleshoot)
Some websites may be blocked by Malwarebytes Anti-Exploit while using Internet Explorer because these sites use are using the deprecated Microsoft VBScripting engine. As a workaround, you can disable this detection technique in Anti-Exploit. See the steps below. Disable Internet Explorer VB Scripting in Malwarebytes Anti-Exploit Launch Anti-Exploit. Click Settings > Advanced Settings. Select the Application Hardening tab. For the […]
Windows XP and Vista compatibility with Malwarebytes AdwCleaner (Troubleshoot)
Malwarebytes AdwCleaner version 8.0 and later no longer supports Windows XP and Vista. Version 8.0 only works on Windows 7, Windows 8, Windows 8.1, and Windows 10 machines. Versions before 8.0 may still work on a Windows XP or Vista machine. If you have a Windows XP or Vista operating system, you may download an […]
Arbitrary file deletion vulnerability fixed in Malwarebytes for Windows
In October 2020, Fortinet’s FortiGuard Labs reported an arbitrary file deletion vulnerability in our product Malwarebytes for Windows. The product was mistakenly deleting good files that were symbolically linked to detections at the time of quarantine. For more details of this vulnerability, see: CVE-2020-28641 To address this vulnerability, we released Malwarebytes version 4.2.3.96, Component package version […]
Malwarebytes unable to load Anti-Rootkit DDA driver on Windows 7 (Troubleshoot)
If you have Malwarebytes installed on a Windows 7 machine, you may encounter the following error: The Malwarebytes is unable to load the Anti-Rootkit DDA Driver error asks you to reboot your machine so Malwarebytes can load the driver. Click No, as you do not need to reboot your machine. This error occurs when the Anti-Rookit components did […]
Malwarebytes for Windows blocks System Restore (Troubleshoot)
If you run System Restore on a computer with Malwarebytes for Windows installed, you may encounter the following error message. To resolve this conflict, disable the Malwarebytes for Windows self-protection feature and quit Malwarebytes for Windows. Disable self-protection Open Malwarebytes for Windows. Click the Settings on the right. Then select the Security tab. Scroll down to Windows Startup, then select Advanced. […]
Video: Upload logs using the Malwarebytes Support Tool (Troubleshoot)
This video provides instructions on how to upload logs to a support ticket using the Malwarebytes Support Tool. The Malwarebytes Support Tool can be downloaded here. Source : Official Malwarebytes Brand Editor by : BEST Antivirus KBS Team
Video: Repair using the Malwarebytes Support Tool (Troubleshoot)
This video provides instructions on how to repair a Malwarebytes for Windows installation with the Malwarebytes Support Tool. The Malwarebytes Support Tool can be downloaded here. Source : Official Malwarebytes Brand Editor by : BEST Antivirus KBS Team
Verify Malwarebytes for Windows can block malicious websites (Troubleshoot)
If you have accessed a website you feel Malwarebytes for Windows Premium should have identified as “malicious”, verify Web Protection is working. When Web Protection is turned on and working, Malwarebytes for Windows Premium intercepts malicious websites and displays a notification. Malwarebytes for Windows may not block a website if: Web Protection is turned off […]