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Articles Tagged: fix malwarebytes for home
Allow WMI through Windows Firewall for Endpoint Security (Malwarebytes Troubleshoot)
NOTICE – On August 4 2021, Malwarebytes Endpoint Security reached its End of Life. For more information, see the Malwarebytes Endpoint Security End of Life notice. To upgrade to a supported version of Malwarebytes, see Malwarebytes Endpoint Protection or Malwarebytes for Teams. After initiating a Client Push Install, one or more endpoints display the following error message: RPC server is unavailable. […]
Restart Required error when attempting to run the Malwarebytes Portable Scanner in the Malwarebytes Toolset
In certain scenarios, the Malwarebytes Portable Scanner in the Malwarebytes Toolset may present the following message: Restart Required – Please restart the computer to finish the malware removal process. This occurs when the Malwarebytes Toolset has detected an existing Scheduled Task to perform a post-reboot malware removal. This can happen if any of the following […]
Create a Support case in Malwarebytes OneView (Troubleshoot)
From the Support Cases screen in Malwarebytes OneView, you can create a case for Malwarebytes Support. This article explains how to create a Support case. From the sidebar, go to Support Cases. In the top-right, click the plus sign ( + ). Fill out the required information: Subject: A short subject line, like in an email. This is an easy way […]
Malwarebytes Anti-Exploit may block certain websites using Internet Explorer (Troubleshoot)
Some websites may be blocked by Malwarebytes Anti-Exploit while using Internet Explorer because these sites use are using the deprecated Microsoft VBScripting engine. As a workaround, you can disable this detection technique in Anti-Exploit. See the steps below. Disable Internet Explorer VB Scripting in Malwarebytes Anti-Exploit Launch Anti-Exploit. Click Settings > Advanced Settings. Select the Application Hardening tab. For the […]
Windows XP and Vista compatibility with Malwarebytes AdwCleaner (Troubleshoot)
Malwarebytes AdwCleaner version 8.0 and later no longer supports Windows XP and Vista. Version 8.0 only works on Windows 7, Windows 8, Windows 8.1, and Windows 10 machines. Versions before 8.0 may still work on a Windows XP or Vista machine. If you have a Windows XP or Vista operating system, you may download an […]
Website or application showing different server location when using Malwarebytes Privacy (Troubleshoot)
While Malwarebytes Privacy is enabled, some websites, services, or applications may incorrectly indicate your device’s location. For example, you may select a server location in a major US city, but a website may indicate your location as being in another country. This issue could be caused by: Another VPN service running simultaneously with Malwarebytes Privacy. […]
WebRTC leaks with Malwarebytes Privacy (Troubleshoot)
A WebRTC leak is a web browser vulnerability which can expose your real IP address even when you are running a VPN service. To stop the vulnerability, do one of the following: Install browser add-ons or extensions that disable WebRTC. Configure your browser settings to prevent WebRTC exposure. Source : Official Malwarebytes Brand Editor by […]
Site or service blocked while Malwarebytes Privacy is on (Troubleshoot)
If you are unable to access a site, like a video streaming service, the site may prohibit you from viewing their content while running a Virtual Private Network (VPN). Malwarebytes Privacy is a VPN that secures your online activity. Temporarily toggle Malwarebytes Privacy OFF to access the site. Source : Official Malwarebytes Brand Editor by […]
Internet speed is slow when Malwarebytes Privacy is on (Troubleshoot)
Malwarebytes Privacy looks out for your privacy by serving as a digital middleman between you and the Internet. Congestion can sometimes happen when you reroute your internet connection through a Virtual Private Network (VPN) service. You may lose some speed when running Malwarebytes Privacy because it takes time to encrypt your data. This article shows […]