G Data for Home How to remove G DATA for Windows from your PC How to upgrade your G DATA for Windows to one of our more comprehensive security solutions How to download your G DATA product “HttpClient error” during an update, what to do? (G Data) Get Started with G DATA Business How to […]
This article will give you an overview of the most common causes for communication issues between the G DATA clients (for Windows) and server and will help you to solve them. In the event of a G DATA Security Clients showing the status « No connection to server » under the column Security Status, there can be […]
This article will help you to troubleshoot issues with logging in to the Administrator interface of G DATA Business. The following reasons could prevent you from logging in to G DATA Administrator: Cause 1: The user credentials are not recognized Cause 2: The ManagementServer is not reachable Cause 3: The SQL Server is not reachable […]
This article will provide you with a solution to a possible issue causing virus signature updates to fail on Windows Server 2003, with the following error message: “An invalid request was sent to the update server”. Background Information: To ensure the integrity of our update process, we are using SHA2 encryption for our security certificates. […]
This article will provide you with a solution to a possible issue causing virus signature updates to fail on Windows Server 2003, with the following error message: “An invalid request was sent to the update server”. Background Information: To ensure the integrity of our update process, we are using SHA2 encryption for our security certificates. […]
This article will show you how to take the various debug logs in order to investigate technical issues with G DATA Business Solutions. When you encounter a technical issue with a component of the G DATA Business software before any log is taken check that the issue isn’t be caused by external factors: Is network connectivity working on […]