Avira for Home The use of Avira Rescue System Creating and using Avira Rescue System. Introduction of My Avira Account How can I merge licenses in my Avira account? What happens with my support request after I submit it? Login to My Avira Account via the Avira website How do I perform a manual backup […]
If the following error message is listed in the Avira Mirror Updater log file after a failed update attempt, then the problem is related to the certification. ssl.SSLError: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:777) Please verify on the affected system whether the “COMODO RSA Certification Authoritiy” certificate is installed and up to date. Once the […]
If permissions are not set properly in the Applications folder, Avira Antivirus for Mac cannot load several plugins. Therefore, please use the Disk Utility to analyze and fix this issue. Note This solution does not work on OS X 10.11 Problem If you receive one of the following error messages, please proceed as described bellow. Solution 1. […]
Normally this error message appears when we receive an error from openvpn.exe (the VPN client). Solution Try to select from the list of countries another server (change the country) it might be an issue on the server side. As a last resort, you can try to reinstall the Avira Phantom VPN product. Note To get in contact […]
Why can I not remove the older version of Avira? If you receive the following error message during a new installation, the remains of an older version will prevent the installation. To fix this, please run the following tool. Download and run this Microsoft tool. Select The uninstallation will be executed. Select Avira and/or Launcher. Confirm the uninstallation. […]