If you have purchased a multi-platform subscription for FREEDOME VPN, you can take it into use in any of your devices supported by FREEDOME VPN. When you purchase the multi-platform subscription, you will receive an email containing an account ID. You need this ID to activate the subscription on your devices. To activate a multi-platform […]
This topic describes what happens when the free FREEDOME VPN trial is over. Once the initial free 7-day trial expires, it will automatically convert into a paid subscription unless you manually cancel the trial at least 24 hours before the trial expires. This is how Apple App Store currently handles the free trials of subscriptions. […]
Due to certain limitations in operating systems, FREEDOME VPN subscription allocation and configuration work differently if multiple user accounts are used on the same device. Below are the scenarios in which FREEDOME behaves differently: Windows & Mac Note: The below statements are valid for all versions of FREEDOME for Windows and FREEDOME for Mac version 2.x […]
The multi-device subscription enables you to transfer a license from one device to another, regardless of the operating system. A FREEDOME VPN multi-device subscription is a subscription option that consists of 3, 5, or 7 devices and is available from F-Secure or F-Secure official resellers. One device uses one license of your multi-device subscription. The […]
The license period for a multi-device subscription for FREEDOME VPN starts the moment you install and activate your FREEDOME VPN subscription by entering the subscription code (account ID on iOS devices) on the first device. For example, if you have a three-device subscription and your first installation of FREEDOME VPN was on January 1, the […]
You cannot transfer an Android or iOS subscription purchased from Google Play store or Apple App Store. The Android and iOS subscriptions are handled in their respective app stores, and they cannot be changed to multi-platform subscriptions. However, F-Secure offers multi-platform subscriptions which include a subscription for both desktop and mobile devices. For more information […]
This topic describes how to upgrade your app store subscription to a multi-platform one. If you have a valid, auto-renewable app store subscription and want to upgrade to a multi-platform subscription, you first need to cancel your app store subscription. Note: Even though the subscription is canceled, the auto-renewable app store subscription remains valid until the […]
Notice the grace periods to be taken into account when switching from App Store FREEDOME VPN subscription to a multi-device subscription. When your Apple App Store FREEDOME VPN subscription expires and you want to switch to a standalone FREEDOME VPN subscription or to a subscription that comes with F-Secure TOTAL, there is a grace period […]
This topic describes how you can cancel the FREEDOME VPN free trial or a paid Apple App Store subscription on your iOS device. If you want to cancel your FREEDOME VPN trial or paid App Store subscription on your iPhone or iPad, do as follows: Start FREEDOME VPN. From the main menu, select Subscription. Select Manage subscription […]
This topic describes how to get a monthly FREEDOME VPN subscription from Apple App Store. When you install FREEDOME VPN from App Store, you have the following two options: You can start a free 7-day trial which will convert into a paid yearly subscription once the trial expires. Select the non-App Store multi-platform subscription. If […]