If you have technical problems with your product, you can create and send a log file to our technical support. The file contains information that can be used for troubleshooting and solving problems specific to your device. To create the log file: Open the FREEDOME VPN app. From the left navigation, select Help > About FREEDOME. Click 7 […]
FREEDOME VPN uses strong encryption to encrypt all the network traffic. Below you can find the exact technical details of the encryption parameters used: For Android, Mac and Windows / OpenVPN: Control channel: TLS, 2048 bit RSA keys with SHA-256 certificates, AES-256-GCM Data channel: AES-128-GCM For Windows / IPSEC: IKEv2: AES_GCM_16_256, 2048 bit RSA keys […]
This topic lists the ports to be set up to connect to FREEDOME VPN. In some cases, for example in your home network, you may have to configure and set up port access in order to connect to FREEDOME VPN. On Android, macOS and Windows, FREEDOME VPN uses the OpenVPN protocol in the following ports: […]
This topic describes how the memory integrity setting in Windows 10 may affect the download speed of FREEDOME VPN. The latest versions of Windows 10 have got a new security feature called Memory Integrity in the Device security > Core isolation settings. Enabling this setting improves the security of a Windows device by preventing potentially malicious code from accessing high-security processes […]
This topic describes how your network traffic is handled when using FREEDOME VPN. When you start using F-Secure FREEDOME VPN, your network traffic is handled in a very different way than before. FREEDOME VPN is a Virtual Private Network (VPN) product which takes over all the network traffic, encrypts it and routes it through the […]
This topic describes what things to consider when you measure your network speed with Ookla Speedtest. If you are using Ookla Speedtest to measure your network speed, take the following points into consideration: Turn off the location services on your device. Ookla Speedtest may use the location services to determine the closest server to you. If you have […]
Most FTP clients work with FREEDOME VPN. FTP clients and servers work in two different modes: active and passive. To be able to use an FTP client with FREEDOME VPN, you must configure the FTP client to work in passive mode. Nearly all FTP clients can be configured in this way, and, in fact, many […]
No, F-Secure FREEDOME VPN cannot access a file that is encrypted. Source : Official F-Secure Brand Editor by : BEST Antivirus KBS Team
FREEDOME VPN does not intercept SSL/TLS traffic. Intercepting and decrypting traffic would be a dangerous capability to have on our server. It can be seen as a breach of privacy. Source : Official F-Secure Brand Editor by : BEST Antivirus KBS Team
Yes, FREEDOME VPN communicates directly with the VPN server in each virtual location. Going via additional countries would increase latency and reduce performance. Source : Official F-Secure Brand Editor by : BEST Antivirus KBS Team