This topic applies to you if you have opted to renew your ID PROTECTION subscription manually. When your subscription is about to end, you will receive a notification to renew your F-Secure ID PROTECTION subscription. You can renew the subscription either through My F-Secure or through the product: Select one of the following: Log in […]
This topic explains about ID PROTECTION if you already have a My F-Secure account for SAFE. Due to technical reasons, this is not possible. If you have already a My F-Secure account for SAFE, this account is not compatible with ID PROTECTION. This means that for ID PROTECTION, you must create a completely new My F-Secure account […]
If you have bought ID PROTECTION from a retail store and have a box with a code, these steps explain how to redeem the code. Log in to My F-Secure or select wp-signup.php now, if you do not yet have a My F-Secure account. Once logged in to your account, select the Have an F-Secure ID PROTECTION code? link. The Redeem […]
This topic explains where to find and download the app. F-Secure ID PROTECTION is available as follows: From Google Play or the App Store for mobile devices. From My F-Secure for TOTAL customers, available from your TOTAL apps. From My F-Secure for PC and Mac computers, available as part of an ID PROTECTION subscription. What if I already have KEY? Your passwords in […]
This topic explains shortly about the ID PROTECTION trial. Yes, you can. You can sign up for a free 5-day trial from the F-Secure website and try out ID PROTECTION on 5 devices. This means that you can monitor up to 5 email addresses for breaches and incidents, and at the same time, sync and access your […]
This topic describes how you can change your F-Secure ID PROTECTION master password on any of your devices. To change your master password: Log in to the app. Select Settings > Change Master Password. Enter your current master password. Enter your new master password. Repeat the new master password and select OK. Your master password has now been changed. […]
This topic explains how to recover your F-Secure ID PROTECTION master password by using the recovery code. Important: You can only recover your master password if you have previously created a recovery code for your master password. To recover your master password with the recovery code: Open F-Secure ID PROTECTION. On the login screen, select Forgot Master […]
This topic explains how to create a recovery code for your F-Secure ID PROTECTION master password. Important: We strongly recommend that you also create a recovery code for the master password as soon as you have taken F-Secure ID PROTECTION into use. It is the only way for you to regain your master password if you […]
This section gives you information about the recovery code for the master password and why it is so important. Important: We strongly recommend that, as a final step when taking the app into use, you create a recovery code for your ID PROTECTION master password. The master password recovery code is a unique and personal code […]
No. For your security, F-Secure cannot restore or reset your F-Secure ID PROTECTION master password. This has been a conscious decision by us to increase your security and privacy. Restoring a master password means we need access to your master password, and this could be a security risk. Although we cannot restore your master password […]