[KB2861] I received the message that my ESET installation ended prematurely 0 (0)

Issue If you receive the notification “installation ended prematurely” when upgrading to ESET Smart Security or ESET NOD32 Antivirus, see our Knowledgebase article for instructions Installation is not successful: “Rolling back action” Base Filtering Engine is missing Verify that Windows Data Execution Prevention (DEP) is not blocking installation If you are receiving “ESET Smart Security installation was […]

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[KB38] What do I receive with an ESET product license? 0 (0)

Solution With the purchase of an ESET product license, you will receive a unique Username, Password, and License Key that allows you to download the latest version of your ESET product (depending on which product license you have purchased), as well as receive ongoing program component and virus signature updates. The number of licenses you […]

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[KB6209] Set up security tools in ESET Smart Security Premium 0 (0)

Solution Password Manager A new version is available Due to security reasons, Password Manager 2.x is no longer supported. If you are an existing user, click here for instructions to upgrade Password Manager to the latest version (for mobile devices or extensions). Password Manager protects and stores your passwords and personal data. It includes a form […]

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[KB7225] Change the Customer Experience Improvement Program settings in ESET Windows home products 0 (0)

Issue Change the Customer Experience Improvement Program settings in ESET Windows home products Details The Customer Experience Improvement Program is an optional, anonymous ESET program to help us improve our products. For more detailed information, see the Online help topic Customer Experience Improvement Program. Solution Open the main program window of your Windows ESET product. Press […]

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[KB2629] What is a potentially unwanted application or potentially unwanted content? (ESET) 0 (0)

Solution Potentially unwanted applications A potentially unwanted application (PUA) is a program that contains adware, installs toolbars, or has other unclear objectives. There are some situations where a user may feel that the benefits of a potentially unwanted application outweigh the risks. For this reason, ESET assigns such applications a lower-risk category compared to other […]

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[KB5552] Enable or Disable ESET LiveGrid® 0 (0)

Solution What is ESET LiveGrid®? ESET LiveGrid® is a preventative system that gathers information about threats from ESET users around the world. The ESET LiveGrid® database contains reputation information about potential threats. When enabled, ESET LiveGrid® can detect and block the most recently introduced threats. This makes ESET LiveGrid® a particularly effective way to defend […]

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