Issue ESET business product in Limited Support status This article applies to an ESET product version that is currently in Limited Support status and is scheduled to reach End of Life status soon. For a complete list of supported products and support level definitions, review the ESET End of Life Policy for business products. Upgrade ESET […]
Issue Required user permissions This article assumes that you have the appropriate access rights and permissions to perform the tasks below. If you use the default Administrator user or are unable to perform the tasks below (the option is unavailable), create a second administrator user with all access rights. ESET PROTECT users: Create a second administrator user in […]
Issue Required user permissions This article assumes that you have the appropriate access rights and permissions to perform the tasks below. If you use the default Administrator user or are unable to perform the tasks below (the option is unavailable), create a second administrator user with all access rights. ESET PROTECT users: Create a second administrator user in […]
Issue Your ESET Secure Authentication (ESA) Mobile App is version 2.50.21.0 or earlier You installed the ESET Secure Authentication (ESA) mobile app on your iPhone as instructed. However, the ESA demo token still displays. Solution On the home screen, tap Messages. Open the “To install ESET Secure Authentication, click” SMS text message and then tap the corresponding link. Figure 1-1 Tap Add Account and […]
Details Citrix® XenApp™ Server version 6.5 provides secure remote access to internal corporate networks through native integration, and, with ESET Secure Authentication (ESA), through RADIUS (without requiring a separate RADIUS server to act as an intermediary). Solution Introduction This article describes how to configure a Citrix® XenApp™ Server version 6.5 to authenticate users against an ESA Server. Before […]
Solution Introduction This article describes how to configure the Netasq IPSec VPN Client™ to authenticate users against an ESA Server. Before proceeding, verify that you’ve installed the RADIUS Server component of ESET Secure Authentication and can access the RADIUS service that allows external systems to authenticate users. Before the Netasq IPSec VPN Client™ can use […]
Details You can add a second factor to your Microsoft® TMG Server for published web resources or VPN connections using ESET Secure Authentication. Solution Introduction This article describes how to configure a Microsoft® Forefront Threat Management Gateway server to authenticate users against an ESA Server. Before proceeding, verify that you’ve installed the RADIUS Server component […]
Solution Introduction This article describes how to configure a Fortinet FortiGate® SSL VPN device to authenticate users against an ESA Server. Before proceeding, verify that you’ve installed the RADIUS Server component of ESET Secure Authentication and can access the RADIUS service that allows external systems to authenticate users. Before your Fortinet FortiGate® SSL VPN device […]
Solution Introduction This article describes how to configure a Cyberoam® UTM appliance to authenticate users against an ESA Server. Cyberoam® SSL VPN, Captive Portal and IPsec VPN applications are supported. Before proceeding, verify that you’ve installed the RADIUS Server component of ESET Secure Authentication and can access the RADIUS service that allows external systems to […]
Solution Introduction This article describes how to configure a Citrix® NetScaler device to authenticate users against an ESA Server. Before proceeding, verify that you’ve installed the RADIUS Server component of ESET Secure Authentication and can access the RADIUS service that allows external systems to authenticate users. Before your Citrix® NetScaler device can use the ESA […]