Issue The “Attention required: Anti-Theft optimization warning” notification displays on the home screen of your ESET product ‘Windows Phantom Account’ cannot be created on a domain When your ESET product is installed on a computer that is connected to a domain, it is not possible to resolve the ‘Phantom Windows Account’ needed notification because Windows is not […]
Issue Install on a parent device Install on a child device Solution Install on a parent device Before installing ESET Parental Control Make sure you have enabled Automatic time zone in Date and time settings of your android phone. On your Android device, open the ESET Parental Control for Android download page. When prompted, tap Play Store. Alternatively, you can tap Internet, […]
Issue Download and install ESET Mobile Security for Android from Google Play Download and install ESET Mobile Security for Android from Microcenter Download and install ESET Mobile Security for Android from Amazon Download and install ESET Mobile Security for Android from an APK file Details Before installing ESET Mobile Security Uninstall previous builds: if you have […]
Issue You want to check the expiration date of your license Version 12, 13, and 14 Version 11 Possible delay Please allow 24-48 hours after entering your new Username, Password, or License Key for your updated expiration date to display. Solution Version 12, 13, and 14 If you are using an earlier version of ESET: View […]
Password Manager is part of the ESET Smart Security Premium package. It is a password manager that protects and stores your passwords and personal data. It also includes a form completion feature that saves you time by completing web forms automatically and accurately. To begin using Password Manager 1.Enable Password Manager. 2.Import or create your identities and accounts. 3.Get to know […]
In our everyday travels from home to work and other public places, our personal devices are constantly at risk of being lost or stolen. If your device is ever lost or stolen, ESET Anti-Theft lets you monitor your device usage and track the missing device using its IP address, helping you retrieve your device and […]
After your license is connected with your myESET account, each license is displayed separately. In the main view, you can see essential information regarding each license, flags indicating its status, as well as the license expiration date, number of activated devices, and, if applicable, license overuse or expired license warnings. For licensing FAQ for ESET […]
I do not see any devices To protect a new device, click the +Add new device button or refer to the How to add a new device topic in this user guide. Devices All devices connected to your myESET account are listed on this screen. Each device is represented by its name and application status. Attention Required In this […]
Issue •Your license may be leaked or abused •Activation failed due to leaked license Solution There are more devices using this license than it allows. You may be a victim of software piracy or counterfeiting. The license cannot be used to activate any other ESET product. You can solve this problem directly if you are […]
Details By default, ESET products check every hour for new updates and are updated at least once a day with new detection engine and module updates. See the current version of the Detection engine. To check which version of a specific module is in place in your ESET product, access information about product modules in ESET Windows […]