Issue You want to replace your existing license using ESET Server Security for Linux Solution ESET Server Security for Linux 8.x users ESET File Security for Linux 4.x users ESET File Security for Linux 8.x users Depending on your activation method, use the appropriate instructions below. Visit our online help topic for more detailed information. Activation […]
Solution Microsoft Windows Defender is a program that comes enabled by default with Windows Vista, Windows 7, Windows 8, and some version of Windows 10. You are not required to remove ESET on Windows 10 Depending on your version of Windows 10, you may receive a notification from Windows suggesting that you disable ESET. You […]
Solution Windows 10 May 2020 Update The Windows 10 May 2020 update may affect the compatibility of your ESET product on Windows 10 operating systems. Home users: If your ESET product is version 10.1, 11, 12, or 13 you do not need to make any changes. Visit our Knowledgebase article for more information about the update. Business […]
Solution Prior to enabling WWWI, you must import or replace your license file For instructions, see the following ESET Knowledgebase article: How do I replace my existing license with a new one in ESET Server Security for Linux? To activate the Web Interface of ESET Server Security for Linux, follow the steps below: Open the configuration file […]
Issue ESET business product no longer supported This article applies to an ESET product version that is currently in End of Life status and is no longer supported. The content in this article is no longer updated. For a complete list of supported products and support level definitions, review the ESET End of Life policy for […]
Last Updated: October 24, 2020, 12:00 CEST Issue High CPU usage You receive the message “ESET Service encountered a problem and needed to close” on Windows XP or Windows Server 2003 Your ESET product has blank advanced settings, cannot update detection engine, etc. Firewall module version 1411.1 is present in your ESET product Remote Solution: Using […]
Issue Which email clients are compatible with Windows ESET products? Solution By default, The ESET Antispam toolbar will appear in Microsoft Outlook, Outlook Express and Windows Live Mail (version 2012 and earlier) when you install ESET Smart Security Premium, ESET Smart Security and ESET Internet Security. This toolbar allows you to quickly designate messages as Spam or Not […]
Issue A new product update is unstable or corrupt Roll back to the previous module update and suspend updates for a set period of time Enable previously disabled updates if you have suspended updates indefinitely Details If you suspect that a new update of the detection engine and/or program modules may be unstable or corrupt, […]
Issue Limited network resources or bandwidth necessitate less frequent updates (default is every hour) This article applies to the following products: ESET NOD32 Antivirus ESET Internet Security ESET Smart Security Premium Solution Open the main program window of your ESET Windows product. Click Tools → More tools. Figure 1-1 Click Scheduler. Figure 1-2 Select Regular automatic update and click Edit. Figure 1-3 […]
Solution ESET business product no longer supported This article applies to an ESET product version that is currently in End of Life status and is no longer supported. The content in this article is no longer updated. For a complete list of supported products and support level definitions, review the ESET End of Life policy for […]