[KB3562] How do I configure my Microsoft Forefront Threat Management Gateway for use with ESET Secure Authentication 0 (0)

Details You can add a second factor to your Microsoft® TMG Server for published web resources or VPN connections using ESET Secure Authentication. Solution Introduction This article describes how to configure a Microsoft® Forefront Threat Management Gateway server to authenticate users against an ESA Server. Before proceeding, verify that you’ve installed the RADIUS Server component […]

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[KB7742] Getting started with ESET PROTECT – Linux 0 (0)

Issue You want to install ESET PROTECT Server on Linux. Click here to install ESET PROTECT Server on Windows. Solution  System Requirements and Installation Prerequisites Complete each prerequisite before proceeding to step 2. Have the License Key included in the new purchase email you received from ESET ready. I lost my License Key. Verify your server […]

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[KB7876] Upgrade ERA Agents (6.5) or ESET Management Agents (7.x) on Windows clients to the latest ESET Management Agents (8.x) using the ESET PROTECT Run Command Task 0 (0)

Issue Upgrade of Agents using the Components Upgrade Task (recommended Agent upgrade method) fails Upgrade ERA Agents 6.5 or ESET Management Agents 7.x on Windows clients using the ESET PROTECT Run Command task (alternative Agent upgrade method for advanced users). Solution If you also manage computers running Linux, see the instructions for upgrading Agents on managed Linux […]

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[KB6690] Export log files from ESET endpoint products for Windows (6.x) 0 (0)

Issue Are you a home user? ESET Technical Support has requested a copy of one of the following log files: Detected threats Events Computer scan HIPS Personal firewall Filtered websites Antispam protection Web Control If you are looking for instructions to submit an Sysinspector log, see the following Knowledgebase article: Create a SysInspector log and […]

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[KB3330] Gamer mode in ESET Windows home products 0 (0)

Solution Gamer mode is a feature in ESET Windows home products: Activates by default when ESET detects any full screen application in use (games, movies, etc.) Maximizes performance and minimizes intrusion when full screen applications are running Postpones scheduled tasks (for example, modules updates or scheduled computer scans) Disables notification windows Minimizes CPU usage by […]

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[KB5833] Manage Protocol/SSL/TLS filtering in ESET Windows home products 0 (0)

Details Protocol Filtering SSL/TLS Scanning Additional options ESET products automatically check the security of communications to and from your computer by default. In addition to standard network communications, SSL and TLS communications are also checked for security. See our Online Help topic for more information about Protocol Filtering and SSL/TLS scanning in ESET Smart Security Premium. Solution […]

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[KB2767] Disable automatic updates in ESET Windows home products 0 (0)

Issue Disable automatic updates in your ESET Windows home product Details Keeping the update modules updated is an important part of obtaining the maximum level of security and protection. By default, your ESET product checks for updates every hour and downloads new updates when they are available (typically 2-3 times a day). However, you can […]

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