Issue You receive the error message “This installation package is not supported by this processor type” ESET Technical Support has directed you to this article to learn whether your system is 32-bit or 64-bit I am a business user Details If you do not have your License Key or Username and Password, visit our lost license […]
Articles Tagged: eset for windows
[KB2788] Uninstall and reinstall my ESET home product
Issue Uninstall and reinstall your ESET product to resolve an issue you are experiencing Upgrade your ESET product to the latest version Solution To view instructions for an operating system other than Windows, choose the appropriate operating system below: Mac Users | Linux Users | Android Users Have your ESET License Key available After you uninstall and reinstall your […]
[KB758] Check which ESET Windows Home product you have and see if it is the latest version
Solution These are the latest version numbers available to download: Latest version of ESET Smart Security Premium 14.2.10.0 Latest version of ESET NOD32 Antivirus 14.2.10.0 Latest version of ESET Internet Security 14.2.10.0 Are you a business user? Are you a Linux user? Are you a Mac user? Are you an Android user? Determine which ESET Windows product do […]
[KB2892] System Requirements for ESET Endpoint Security / ESET Endpoint Antivirus
Issue System requirements for ESET Endpoint Security / ESET Endpoint Antivirus View supported operating systems for ESET products. Solution Are you a home user? Latest version System Requirements for Version 8 ESET Endpoint Security/ESET Endpoint Antivirus (default product settings) Intel or AMD processor, 32-bit (x86) with SSE2 instruction set or 64bit (x64), 1 GHz (see […]
[KB37] Compatible operating systems for ESET home products (Home Users)
Solution Windows 10 May 2020 Update The Windows 10 May 2020 update may affect the compatibility of your ESET product on Windows 10 operating systems. Home users: If your ESET product is version 10.1, 11, 12, or 13 you do not need to make any changes. Visit our Knowledgebase article for more information about the update. Business […]
[KB3754] Change network connection firewall setting in ESET Windows home products
Solution Mac users ESET Cyber Security Pro Change the firewall protection mode of your computer Your ESET product will automatically use your computer’s Windows network setting to determine if you are using a public or a home or office network to determine the appropriate firewall protection levels. To change your firewall protection level for a […]
[KB7225] Change the Customer Experience Improvement Program settings in ESET Windows home products
Issue Change the Customer Experience Improvement Program settings in ESET Windows home products Details The Customer Experience Improvement Program is an optional, anonymous ESET program to help us improve our products. For more detailed information, see the Online help topic Customer Experience Improvement Program. Solution Open the main program window of your Windows ESET product. Press […]
[KB6584] Change your ESET Windows home product
Details A license for ESET Smart Security Premium can also activate ESET Internet Security or ESET NOD32 Antivirus. A license for ESET Internet Security can also activate ESET NOD32 Antivirus. ESET Smart Security has been re-branded ESET Internet Security with the release of version 11. A license for ESET Multi-Device Security can activate ESET Internet […]
[KB2885] Download and install ESET offline or install older versions of ESET Windows home products
Issue You receive an installation error when attempting to install your product using ESET Live Installer You need to install using ESET offline installer(s) You need to install ESET on a computer with no Internet connection Downloading the installation file (.exe) for a previous version of your ESET Windows home product Solution macOS users If […]