Solution ESET home product in Limited Support status This article applies to an ESET product version that is currently in Limited Support status and is scheduled to reach End of Life status soon. For a complete list of supported products and support level definitions, review the ESET End of Life Policy for home products. Migrate from […]
Issue ESET business product no longer supported This article applies to an ESET product version that is currently in End of Life status and is no longer supported. The content in this article is no longer updated. For a complete list of supported products and support level definitions, review the ESET End of Life policy for […]
Issue Upgrade ESET Mobile Security for Android to the latest version ESET Mobile Security installed from Google Play or Amazon Appstore ESET Mobile Security installed from the APK installation file Solution Upgrade your app installed from Google Play or Amazon Appstore Upgrades to the ESET Mobile Security for Android application from Google Play or Amazon […]
Issue You have the premium version of ESET Mobile Security for Android and need to set up your premium features Set up SMS & Call Filter, Security Audit, Trusted Contacts (formerly Trusted friends), Anti-Theft and Anti-Phishing features for maximum protection of your device Ensure you have multiple options to unlock your device if you lose […]
Issue You have purchased the Premium version of ESET Mobile Security for Android but cannot access the premium features yet Solution After you have purchased the Premium version of ESET Mobile Security for Android you may need to manually enter your License Key to activate the premium product and access your premium features. You will […]
Issue Upgrade from the free version of ESET Mobile Security to the premium version on Google Play Access the premium features including: SMS & Call Filter, Security Audit, Trusted friends, Anti-Theft and Anti-Phishing Solution Open ESET Mobile Security. Tap the offer icon (some devices may display Upgrade). Figure 1-1 To display your preferred subscription options, tap either Yearly or Monthly. Figure […]
Solution Open the All apps window and tap the Mobile Security icon (the steps for opening the All apps window will vary depending on the flavor of Android you are running. See the screenshots below for examples): Oreo (8.x) and Nougat (7.x) Figure 1-2 Marshmallow (6.x) Figure 1-3 Lollipop (5.x) Figure 1-4 Ice Cream Sandwich, Jelly Bean or Kit Kat […]
Issue Verify if your product is supported or up-to-date List of supported and no longer supported ESET products ESET End of Life Policy for home products Which ESET product do I have and is it the latest version? Executive summary Versioning Rules Support Levels Product list PDF Document Click here to see ESET End of […]
Issue ESET products use a modular design that allows new and updated versions, features and detection modules to be added at any time. The following list shows the different update and release options for ESET products: Regular module updates Full version release Repacked build release uPCU (micro-update) PCU (Program Component Update) End-of-life update Business products Details […]
Issue Configuration methods of your ESET Linux server product You do not manage your ESET Linux server product with ESET Remote Administrator If you use ESET Linux server product version 4.5 and later, you can use it with ESET Remote Administrator version 6.x, alternatively, you can use your ESET Linux Server product (including older versions of […]