Norton automatically updates virus definitions and regularly scans your PC for a range of threats. If you have been offline, or suspect that you have a virus, you can manually run the following:
- Quick Scan to analyze areas of your computer that are most vulnerable to threats.
- Full System Scan to analyze your entire system including less vulnerable applications, files, and running processes than those checked during a Quick Scan.
- Custom Scan to analyze individual files, folders, or drives if you suspect that they are at risk.
After you install Norton, the first scan may take an hour or more to analyze your entire system.
Run a Quick Scan, Full System Scan, or Custom Scan
- Start Norton.
If you see the My Norton window, next to Device Security, click .
- In the Norton main window, double-click , and then click .
- In the Scans window, next to Scans and Tasks, select one of the following:
- >
- >
- Drive Scan, Folder Scan, or File Scan to navigate to the components that you want to scan. > , then click next to
- In the Results Summary window, click .
If there are items that require attention, review the risks in the Threats Detected window.
Full System Scan
Full System Scan performs a deep scan of your computer to remove viruses and other security threats. It checks all boot records, files, and running processes to which the user has access. This scans your computer thoroughly and takes longer time.
When you run a Full System Scan with administrator privileges, it scans more files than when you run it without administrator privileges.
Run a Full System Scan
- Start Norton.
If you see the My Norton window, next to Device Security, click .
- In the Norton main window, double-click , and then click .
- In the Scans window, under Scans and Tasks, click .
- Click .
Custom Scan
Occasionally, you might want to scan a particular file, removable drives, any of your computer’s drives, or any folders or files on your computer. For example, when you work with removable media and suspect a virus, you can scan that particular disk. Also, if you have received a compressed file in an email message and you suspect a virus, you can scan that individual element.
Scan individual elements
- Start Norton.
If you see the My Norton window, next to Device Security, click .
- In the Norton main window, double-click , and then click .
- In the Scans window, under Scans and Tasks, click .
- Click .
- In the Scans window, do one of the following:
- To scan specific drives, click Drive Scan, select the drives that you want to scan, and then click . next to
- To scan specific folders, click Folder Scan, select the folders that you want to scan, and then click . next to
- To scan specific files, click File Scan, select the files that you want to scan, and then click . You can also press , and select multiple files to scan. next to
- In the Results Summary window, click .
If any items require attention, review them and take the recommended action.
Norton Power Eraser scan
Norton Power Eraser is a powerful malware removal tool that can help you clean up the security risks that are difficult to remove. Norton Power Eraser uses aggressive techniques than normal scan process; sometimes there is a risk that Norton Power Eraser flags a legitimate program for removal. Review scan results carefully before removing any files using Norton Power Eraser.
Download Norton Power Eraser and run a scan (on Windows 10/8/7)
- Download Norton Power Eraser.
- Press + key, to open the Downloads window in your browser, and double-click the file.
If the User Account Control window prompts, click or .
- Read the license agreement and click .
If you have already accepted the license agreement, you will not be prompted again.
Norton Power Eraser checks for and automatically downloads the new version if available.
- In the Norton Power Eraser window, select , and click .
- If you want to include the Rootkit scan, click , and under Scan and Log Settings, toggle the option and click .
- When you see a prompt to restart the computer, click .
Wait for the scan to complete. Follow the on-screen instructions.
- Download Norton Power Eraser.
- Press + key, to open the Downloads window in your browser, and double-click the file.
If the User Account Control window prompts, click or .
- Read the license agreement, and click .
Norton Power Eraser checks for and prompts to download the new version if available.
- In the Norton Power Eraser window, click the icon.
- By default, Norton Power Eraser performs a Rootkit scan and requires a system restart. When you see a prompt to restart the computer, click .
If you do not want to include the Rootkit scan, go to , and uncheck the option .
- Wait for the scan to complete. Follow the on-screen instructions.
Need more help?
Source : Official Norton Brand
Editor by : BEST Antivirus KBS Team