If your computer gets infected, you cannot boot into your operating system. In some cases, your data gets inaccessible due to virus attacks or other infections.
Norton Bootable Recovery Tool helps you to retrieve data, if you:
- Cannot access your data due to infections
- Cannot boot your computer
You must use a USB storage device to retrieve your data using Norton Bootable Recovery Tool. Ensure that your USB storage device is formatted in FAT32 or NTFS file system.
Ensure that the USB storage device stays plugged in when you retrieve your data using Norton Bootable Recovery Tool. Also ensure that the USB storage device has enough free space to accommodate the retrieved data.
Retrieve data:
- Insert the Norton Bootable Recovery Tool DVD or USB drive that you created.
- Turn on or restart your computer, then enter the BIOS mode by pressing the key that appears on the screen immediately after your computer restarts.
- Select the DVD or the USB drive on which you created Norton Bootable Recovery Tool, and then press . If you use a UEFI-enabled computer, select the recovery media under the option instead of the option. The recovery media is the Norton Bootable Recovery Tool DVD or USB drive.
- In the Welcome to NBRT page, select the option. If the booting fails, then select option.
- In the drop-down list, select your preferred language, and then click .
- Read the License and Services Agreement, and then click to launch the tool.
- If you have installed multiple operating system on your computer, Norton Bootable Recovery Tool lets you select the relevant operating system from which you want to retrieve the data.
- In the Norton Bootable Recovery Tool main window, click .
- In the window, under the Source column, select the file(s) or folder(s) that you want to retrieve.
- Click .
- If you have plugged in multiple USB storage device on your computer, Norton Bootable Recovery Tool lets you select the USB Storage device on which you want to retrieve the data.
- Click .
- Norton Bootable Recovery Tool retrieves the files and displays them in the Retrieve Files completed window. The Retrieve Files completed window lists the following:
- Retrieve completion status.
- Total number of files retrieved and the retrieved files size.
- Destination path on which the retrieved files are located.
- Total number of file(s) that were not retrieved and the associated error details.
- Click .
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Source : Official Norton Brand
Editor by : BEST Antivirus KBS Team
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