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If you’re experiencing an issue with Malwarebytes for Android, send an issue report using Malwarebytes for Android. Sending an issue report creates a ticket for you.

  1. Open the Malwarebytes for Android app.
  2. Tap the Menu icon in the upper left-hand corner.
    DOC-1871-1.png

  3. Tap Your apps. Please wait until your installed apps list populates before continuing.
    DOC-1871-2.png

  4. Tap the Menu icon in the upper right-hand corner.
    DOC-1871-3.png
  5. Tap Send to support.
    DOC-1871-4.png

  6. Choose an email application under Send email to report a problem to Malwarebytes Support.

    DOC-1871-5.png
    Your available email applications may differ from the example image above.

  7. Your email app opens with all of the needed information automatically included. Do not change any of the information in your email. Tap the Send button for your email app.
    2020-07-08_15-40-51.png

You’ll receive an email with your ticket number. If you have questions regarding this issue, reply to this email.

Source : Official Malwarebytes Brand
Editor by : BEST Antivirus KBS Team

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