Cause
This means that the code has been blocked by Kaspersky Lab engineers to prevent it being used illegally.
You must activate the application with a new activation code.
This error may also occur if you have bought the activation code for the application on a POSA (Point of Sale Activated) card and activated it immediately after the purchase. In this case, please wait, the code will be ready for use within an hour.
Solution
To get a new activation code, contact Kaspersky Lab technical support:
- Through My Kaspersky, if you are using Kaspersky Internet Security, Kaspersky Anti-Virus, or Kaspersky Total Security. For instructions, see Online Help.
- Through Kaspersky Small Office Security Management Console, if you are using Kaspersky Small Office Security. For instructions, see Online Help.
Please provide the following information in your request:
- Place and date of purchase
- Activation code or license key
- License owner information
You can buy a new activation code in the online store or through a Kaspersky retail partner.
What to do if the error occurred while using a trial version
If the “Key is blocked” error occurred while using a trial version of a Kaspersky Lab product, submit a request with a detailed description of the issue to Kaspersky Lab technical support:
- Through My Kaspersky for Kaspersky Internet Security, Kaspersky Anti-Virus or Kaspersky Total Security. See the Online Help page for instructions.
- Through the Kaspersky Small Office Security Management Console for Kaspersky Small Office Security. See the Online Help page for instructions.
Source : Official Kaspersky Brand
Editor by : BEST Antivirus KBS Team
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