[KB6909] Required user permission sets for tasks in ESET Remote Administrator (6.5)

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This article applies to an ESET product version that is currently in End of Life status and is no longer supported. The content in this article is no longer updated.

For a complete list of supported products and support level definitions, review the ESET End of Life policy for business products.

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In order to be able to perform tasks in the ESET Web Console, a user needs to have the appropriate access rights assigned to their home group. Each user has an assigned permission set that defines the scope of their access level to various objects.

Below is a list of example tasks and the permission sets the user needs to be assigned in order to successfully perform the task.

Generate a report:

View permissions needed for least privilege user access

A user must have the following permissions for their home group:

Functionality Read Use Write
Reports and Dashboard ✓ ✓ ✓
Send Email ✓
Generate Report (under Server Tasks & Triggers) ✓ ✓ ✓

A user must have the following permissions for each affected object:

Functionality Read Use Write
Groups & Computers ✓ ✓

Deploy ERA Agent (using Agent Live Installer):

View permissions needed for least privilege user access

A user must have the following permissions for their home group:

Functionality Read Use Write
Stored Installers ✓ ✓ ✓

A user must have the following permissions for the group that contains the modified object:

Functionality Read Use Write
Certificates ✓ ✓

A user must have the following permissions for each affected object:

Functionality Read Use Write
Groups & Computers ✓ ✓ ✓

Deploy ERA Agent (using All-in-one Installer):

View permissions needed for least privilege user access

A user must have the following permissions for their home group:

Functionality Read Use Write
Stored Installers ✓ ✓ ✓
Policies (select only if there are explicitly specified policies) ✓ ✓

A user must have the following permissions for the group that contains the modified object:

Functionality Read Use Write
Certificates ✓ ✓
Licenses ✓ ✓

A user must have the following permissions for each affected object:

Functionality Read Use Write
Groups & Computers ✓ ✓ ✓

Deploy ESET Endpoint Product:

View permissions needed for least privilege user access

A user must have the following permissions for their home group:

Functionality Read Use Write
Client tasks ✓ ✓ ✓

A user must have the following permissions for the group that contains the modified object:

Functionality Read Use Write
Licenses ✓ ✓

A user must have the following permissions for each affected object:

Functionality Read Use Write
Groups & Computers ✓ ✓

Run a Client Task:

View permissions needed for least privilege user access

A user must have the following permissions for their home group:

Functionality Read Use Write
Client tasks (all Client Tasks or only the selected one(s)) ✓ ✓ ✓

A user must have the following permissions for each affected object:

Functionality Read Use Write
Groups & Computers ✓ ✓

Create/edit a policy:

View permissions needed for least privilege user access

A user must have the following permissions for their home group:

Functionality Read Use Write
Policies ✓ ✓ ✓

Assign/unassign a policy:

View permissions needed for least privilege user access

A user must have the following permissions for their home group:

Functionality Read Use Write
Policies ✓ ✓

A user must have the following permissions for each affected object:

Functionality Read Use Write
Groups & Computers ✓ ✓

Request configuration of the ESET product on the managed computer:

View permissions needed for least privilege user access

A user must have the following permissions for their home group:

Functionality Read Use Write
Export Managed Products Configuration (under Client Tasks) ✓ ✓ ✓

A user must have the following permissions for each affected object:

Functionality Read Use Write
Groups & Computers ✓ ✓

Create and generate notifications:

View permissions needed for least privilege user access

A user must have the following permissions for their home group:

Functionality Read Use Write
Notifications ✓ ✓
Send Email (to distribute notifications via email) ✓
Send SNMP Trap (to distribute notifications via SNMP Trap) ✓

A user must have the following permissions for each affected object:

Functionality Read Use Write
Groups & Computers ✓

Edit ERA Server settings:

View permissions needed for least privilege user access

A user must have the following permissions for their home group:

Functionality Read Use Write
Server Settings ✓ ✓

Add/edit users:

View permissions needed for least privilege user access

A user must have the following permissions for their home group:

Functionality Read Use Write
All Groups (or a selected user group) ✓ ✓ ✓
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Last Updated: Jan 4, 2021

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Source : Official ESET Brand
Editor by : BEST Antivirus KBS Team

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