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Issue

ESET business product no longer supported

This article applies to an ESET product version that is currently in End of Life status and is no longer supported. The content in this article is no longer updated.

For a complete list of supported products and support level definitions, review the ESET End of Life policy for business products.

Upgrade ESET business products.

  • Create a new policy using the existing configuration from a client computer that can then be applied to other client computers on your network.

Solution

Video tutorial

  1. Open ESET Remote Administrator Web Console (ERA Web Console) in your web browser and log in. Open ERA Web Console.
  2. Click Computers , select the client computer whose configurations you want to use and then click Show Details.

Figure 1-1
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  1. Click Configuration → Request Configuration. Click OK when the Task scheduled notification is displayed. Click Refresh to see the configurations from the client when they are downloaded.

Figure 1-2
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  1. Select the configuration you want to use in a new policy and click Open Configuration. To use the configuration settings from ESET Endpoint Security or ESET Endpoint Antivirus, select Security product.

Figure 1-3
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  1. Click Convert to Policy.

Figure 1-4
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  1. Type a name and optional description for the policy and click Finish.

Figure 1-5
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  1. Click Admin  → Policies and expand Custom Policies to see your new policy. It will be saved in Custom Policies by default.
Discover More help  [KB916] HKEY_LOCAL_MACHINE permissions issues / Result Code: 5 (ESET)

Figure 1-6
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