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Solution

ESET business product no longer supported

This article applies to an ESET product version that is currently in End of Life status and is no longer supported. The content in this article is no longer updated.

For a complete list of supported products and support level definitions, review the ESET End of Life policy for business products.

Upgrade ESET business products.

System Requirements and Installation Prerequisites

Complete each prerequisite before proceeding to step 2. Refer to the ESET Remote Administrator (ERA) Online Help guide for the appropriate terminal commands for each package described below.

On your intended ESET Remote Administrator (ERA) Server machine:

  • Verify all required ports are open and available.
  • Install Java Runtime Environment and ensure Java is updating correctly.
  • ODBC Driver (unixODBC_23 package).
  • Database server (MySQL) must be installed, accessible from your ERA Server and running.
  • The sever installation file must be set as an executable using the following terminal command: chmod +x Server-Linux-x86_64.sh
  • The minimum supported version of openSSL (openssl-1.0.1e-30).
  • Xvfb for proper report printing on Linux Server systems without a graphical interface.
  • Cifs-utils for proper Agent deployment to a Windows OS.
  • Kinit + klist
  • If Active Directory is used on the ERA Server, a proper Kerberos configuration (/etc/krb5.conf).
  • Qt4 WebKit libraries (version 4.8), Ldapsearch, Wbinfo + ntlm auth, Snmptrap, and an SELinux devel package.
Discover More help  [KB5549] Issues on Android 5.1.1, 6.0 and later (ESET)

Install ESET Remote Administrator (ERA) Server

Install ESET Remote Administrator Server for Linux. When ERA Server is installed, continue to Step 3 below.

Add Client Computers

Add client computers to the ESET Remote Administrator. Once you have successfully added all client computers, continue to Step 4 below.

Deploy the ERA Agent

Small-to-medium businesses: Follow our deployment instructions for client operating system(s) in your network:

Enterprise Deployment: Many large networks use GPO or SCCM, see our instructions to deploy ERA Agent to your network using one of these methods.

Once you have successfully deployed the ERA Agent to all endpoints, continue to Step 5 below.

Install ESET Solutions on Client Computers

Deploy ESET endpoint products to your client computers. Once you have successfully installed ESET solutions on all client computers, continue to Step 6 below.

Post Installation Tasks

Congratulations! You are now ready to manage your network using ESET Remote Administrator (ERA). The following articles will assist you in the completion of post-installation tasks:

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