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Issue

End of support for version 5.2 and 5.3 of ESET Remote Administrator

This article applies to version 5.x of Remote Administrator. ESET Remote Administrator version 5.3 reached End of Life status in June 2020 and it is no longer available for download.

  • Change your update configuration so that client workstations receive updates from your Mirror server

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Details

There are two methods for configuring client workstations to access the Mirror server. The first method is to create and push an .xml configuration file from the ESET Remote Administrator (ERA) to client workstations (see sections 3.2 and 5.1 of the ESET Remote Administrator Guide for detailed information).

Click here for instructions about pushing out an .xml configuration to your network.
The second method is to manually configure each client workstation to access the Mirror server. This method might be easier for networks with a smaller number of client workstations. This article explains the second method to manually configure each workstation.

Solution

After you have created your Mirror server, you must configure client workstations to access it for updates.

For networks with 400 or more clients

On large networks with more than 400 client workstations, we recommend balancing mirror updates among additional mirror servers. If the mirror needs to be centralized on a single server, we recommend using another type of HTTP server, such as Apache or IIS.

Configuring clients to access the Mirror server

  1. Open the main program window by double-clicking the ESET icon   in your Windows notification area or by clicking Start → All Programs → ESET → ESET Endpoint Security or ESET Endpoint Antivirus.
  2. Press the F5 key to display the Advanced Setup window. From the tree structure on the left, expand Update → General and then click Edit…
Discover More help  [KB7538] Enable Payment Protection in ESET Mobile Security for Android

Figure 1-1
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  1. To add your Mirror server as an update server, enter the server name or IP address in the following format: http://your_server_name:2221 or http://xxx.xxx.xxx.xxx:2221.
  2. Click Add, and then click OK to return to the Advanced Setup window.

Figure 1-2

  1. Make sure the Username and Password fields are blank and that the Mirror server name or address is visible. Click OK once more to save your settings and close the Advanced Setup window. The ESET client(s) you have just configured should now update successfully from the Mirror server.

Figure 1-3
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