Instructions on how to install the sensor client on a Windows computer.

To install the product:

    1. Log in to the F-Secure Elements EPP portal.

      Note: Alternatively, you can download the installation file without logging in by selecting the Downloads link on the login page. You need to have a subscription key for the product.

    2. Select Downloads on the sidebar.

The Downloads page opens.

    1. Under the product that you want to download, select EXE.

      Note: The EXE file includes the subscription key.

The installation file is downloaded.

    1. Locate the downloaded installation file (.exe) and double-click it to start the installation.

To use command-line parameters, start the installation with the command line command:installer_AB12-CD34-EF56-GH78_.exe

Tip: To perform a silent installation (if there is no sidegrade), add the following to the installer file name: –silent. For example, installer_AB12-CD34-EF56-GH78_.exe –silent. To do this, you must have the subscription key added to the installer file name.

  1. Select the language and restart options that you want to use for installation, and select Next.
  2. Read the license agreement. To accept the agreement and to continue, click Accept.
  3. On the Subscription key screen, enter your subscription key that you can copy from the Subscriptions page, and select Next.
  4. Follow the instructions on the screen.

When installing the product using an .exe file or an .msi package, you can use the following command-line parameters and MSI properties:

EXE parameter MSI property Explanation
–profile-id <id> PROFILE_ID Sets the desired profile ID value. For example: –profile-id 18062053. To find your profile ID, open the profile in the profile editor. You can see the profile ID at the top of the page (below the number of the assigned computers and the date of the last edit).
–language <id>
-l <id>
LANGUAGE Selects the language used in the installation. The parameter “id” must be a valid language identifier in IETF-format. If “id” is not specified, the installer shows the language selection dialog. The ID value can be one of the following: en, bg, cs, da, de, el, en, es-MX, es, et, fi, fr-CA, fr, hu, it, ja, ko, lt, nl, no, pl, pt-BR, pt, ro, ru, sl, sv, tr, vi, zh-HK, zh-TW, zh.
–silent -s Sets the silent installation flow. There are no dialogs for the user. EULT is assumed to be accepted. If there is an embedded keycode, it is automatically used by the software when it is installed. Otherwise, the software is left without a keycode (that is, in an expired initial state). If the installation requires restarting the computer, no dialog is shown about it, but the executable return code is 99 and it will automatically continue after the restart.
–voucher <subscription key> VOUCHER Sets the subscription key. The subscription key is handled as if it was embedded in the installer filename. If a subscription key exists in the filename and is also added to the command-line, the command-line overrides the filename subscription key.
Unlike with the EXE installer, one cannot embed a subscription key into MSI package filename.
–proxy <url> PROXY_SERVER Overrides proxy to use for downloads. Example: –proxy http://proxy.gtn:3128
–skip-sidegrade <skip options> SIDEGRADE_SKIPLIST EXE parameter: Allows you to specify a list of competitor products that should not be sidegraded during the installation. “*” skips all sidegrades.
You can also add [skip-reboot] before a conflict name to indicate that this sidegrade must not require restart (but will be sidegraded). Separate the values (sidegrade ID’s or names) by “|”:

  • –skip-sidegrade “Sophos Cloud Endpoint| HitmanPro. Alert”
  • –skip-sidegrade “HitmanPro. Alert| SG16|SG1”
  • –skip-sidegrade “*” – do not sidegrade anything (including F-Secure products)
  • –skip-sidegrade “[skip-reboot]*” – all conflicts are removed and restart is not required
  • –skip-sidegrade “[skip-reboot]Sophos Cloud Endpoint| SG1” – Sophos Cloud Endpoint is uninstalled without a restart and SG1 is not detected as a conflict

MSI property: To skip removing conflicting products during the installation, specify this property with the value of “*”.

–installation-tags <tags> INSTALLATION_TAGS Installation tags to be reported to a back-end portal (F-Secure Elements Endpoint Protection, F-Secure Elements Endpoint Detection and Response, F-Secure Elements Vulnerability Management), for example: –installation-tags “PSB=​psb-tag1:psb-tag2:​psb-tag3,​RADAR=radar-tag1:​radar-tag2:​radar-tag3,department=accounting,role=secretary” Currently, the F-Secure Elements Endpoint Protection portal stores these tags from PSB=psb-tag1:psb-tag2:psb-tag3 to the “label” field as comma separated values. The maximum length of string is up to 255 characters. These tags cannot contain commas or colons.
–use_smbios_guid UNIQUE_SIGNUP_ID For Citrix support in the portal. Use SMBIOS GUID as the unique identifier of this machine. When the same machine (with the same smbios guid) does installation or registration again with same subscription key, instead of creating a new device on the portal, it will connect to the same device on the portal.

In case of a local MSI installation, you can directly pass the needed properties to the command-line:msiexec /i c:\path\to\installer.msi /qn VOUCHER=XXXX-XXXX-XXXX-XXXX-XXXX LANGUAGE=enThis syntax is supported also by some remote monitoring and management (RMM) software. When you remotely install via Active Directory Group Policy, you can pass the properties in an MSI Transformation file (.mst) or embed them directly into the MSI package.

Source : Official F-Secure Brand
Editor by : BEST Antivirus KBS Team

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