- You have non-McAfee antivirus products on your computer (for example from Sophos or Symantec) that you want to remove before installing your McAfee product.
- You think that your McAfee product is conflicting (not installing, or not working correctly) with another antivirus product.
NOTE: If you think some other type of app or product is conflicting with your McAfee software, contact Technical Support.
Why security apps conflict
Security apps perform ‘low-level’ activities as they protect your computer and scan for viruses. For example, one of these activities includes opening and closing lots of files in a short period, which might appear suspicious to other antivirus apps. The other antivirus apps might then try to block the activity from taking place, which might then stop your legitimate apps from running properly. To avoid conflicts, run only one antivirus app at a time on your computer.
What to do if you have another antivirus product installed
If you have another antivirus product installed on your PC or Mac, and your McAfee software fails to install or run correctly, follow these steps:
- Check the lists of incompatible applications by expanding the appropriate section below.
NOTE: There are separate lists for Windows and macOS.
- If you do have any incompatible applications installed, go to step 2.
- If you do not have any of these applications installed, but you think a different application on your PC or Mac is causing a problem, contact Technical Support. If needed, we will update the PC or macOS list with the conflicting application.
- Remove any incompatible applications that are installed. See the instructions below.
- Restart your PC or Mac.
- Try to install or run your McAfee software again.
- To remove a Windows app, use Control Panel or Add or Remove Programs. See the Standard removal methods section below for more details.
- To remove a macOS app, drag the app to the trash. See the Standard removal methods section below for more details.
NOTE: Some apps need a slightly different method of removal. For those applications, you might need to contact the company who produces that app for guidance.
To view the known incompatible apps for your PC or Mac, click to expand and view the appropriate list:
Product | Removal method |
Absolute LoJack | Use Windows Control Panel, Add or Remove Programs |
AhnLab V3 internet Security 2007 | Use Windows Control Panel, Add or Remove Programs |
AhnLab V3 lite | Use Windows Control Panel, Add or Remove Programs |
Anonymizer Anonymous Web Surfing | Use Windows Control Panel, Add or Remove Programs |
Anyware Antivirus for Windows 95 | Use Windows Control Panel, Add or Remove Programs |
Anyware Antivirus for Windows NT | Use Windows Control Panel, Add or Remove Programs |
AOL AntiVirus 1.0 | Use Windows Control Panel, Add or Remove Programs, or Contact vendor |
AOL Privacy Wall | Use Windows Control Panel, Add or Remove Programs |
AT&T Radial Internet Security Suite | View Radial removal steps |
AT&T Yahoo! Online Protection 1.0 | Use Windows Control Panel, Add or Remove Programs |
AT&T Yahoo! Online Protection | Use Windows Control Panel, Add or Remove Programs |
Avast! 4 Professional Edition | View Avast removal steps |
Avast! Pro Antivirus | View Avast removal steps |
Avast! Free Antivirus | View Avast removal steps |
Avast! Internet Security | View Avast removal steps |
Avast! Internet Security 6.0 | View Avast removal steps |
Avast! Premier Antivirus | View Avast removal steps |
Avast! Antivirus | View Avast removal steps |
AVG 6.X Anti-Virus System | Use Windows Control Panel, Add or Remove Programs |
AVG 9.0 | Download AVG removal tool |
AVG Anti-Virus 7.1 | View AVG support |
AVG Anti-Virus Free | Use Windows Control Panel, Add or Remove Programs |
AVG Anti-Virus Paid | Use Windows Control Panel, Add or Remove Programs |
AVG 2012 | View AVG support |
AVG Internet Security 8.5 | View AVG support |
AVG 2013 | View AVG support |
AVG 2014 | View AVG support |
Avira Antivirus Premium 2012 | View Avira removal steps |
Avira AntiVir Personal – Free Antivirus | View Avira removal steps |
Avira AntiVir Premium | View Avira removal steps |
Avira Free Antivirus | View Avira removal steps |
Avira Internet Security 2012 | View Avira removal steps |
Avira Internet Security | View Avira removal steps |
Avira Internet Security Plus | View Avira removal steps |
Avira Premium Security Suite | View Avira removal steps |
Avira Premium Security Suite v8 | View Avira removal steps |
BitDefender AntiVirus Plus 2012 | Download BitDefender removal tool |
BitDefender AntiVirus Plus | Download BitDefender removal tool |
BitDefender Free Edition v10 | Download BitDefender removal tool |
BitDefender Internet Security 2010 | Download BitDefender removal tool |
BitDefender Internet Security | Download BitDefender removal tool |
BitDefender Total Security 2009 | Download BitDefender removal tool |
BitDefender Total Security 2012 | Download BitDefender removal tool |
BitDefender Total Security | Download BitDefender removal tool |
BitDefender Total Security 2013 | Download BitDefender removal tool |
BitDefender Windows 8 Security | Download BitDefender removal tool |
Bit Defender Internet Security 10 | Download BitDefender removal tool |
Bit Defender Internet Security 2008 | Download BitDefender removal tool |
BT Internet Security Pack | Use Windows Control Panel, Add or Remove Programs |
BT Yahoo! Online Protection | Use Windows Control Panel, Add or Remove Programs |
CA Anti-Virus 1.0.0.4 | Use Windows Control Panel, Add or Remove Programs |
CA Anti-Virus 2008 | Use Windows Control Panel, Add or Remove Programs |
CA Anti-Virus 2008 Plus | Use Windows Control Panel, Add or Remove Programs |
CA eTrust Antivirus | Use Windows Control Panel, Add or Remove Programs |
CA eTrust EZ Antivirus 7.1 | Use Windows Control Panel, Add or Remove Programs |
eTrust EZ Antivirus | Use Windows Control Panel, Add or Remove Programs |
CA Internet Security Suite Plus 2008 | Use Windows Control Panel, Add or Remove Programs |
CA Internet Security Suite Plus 2009 | Use Windows Control Panel, Add or Remove Programs |
Clearwire Security Suite | Use Windows Control Panel, Add or Remove Programs |
Clearwire Security Suite (Authentium) | Use Windows Control Panel, Add or Remove Programs |
Comodo Firewall | View Comodo removal steps |
CYBERsitter | View CYBERsitter removal steps |
Dr Ahn V3Pro 2002 Deluxe | Use Windows Control Panel, Add or Remove Programs |
Dr Solomon’s Anti-Virus | Use Windows Control Panel, Add or Remove Programs |
Dr Solomon’s Anti-Virus Toolkit | Use Windows Control Panel, Add or Remove Programs |
Dr Solomon’s FindVirus | Use Windows Control Panel, Add or Remove Programs |
Dr Solomon’s NetShield 4.5.0 | Use Windows Control Panel, Add or Remove Programs |
Dr Solomon’s NetShield v4.0.3 | Use Windows Control Panel, Add or Remove Programs |
Dr Solomon’s VirusScan v4.0.1 | Use Windows Control Panel, Add or Remove Programs |
Dr Solomon’s VirusScan v4.0.2 | Use Windows Control Panel, Add or Remove Programs |
Dr Solomon’s VirusScan v4.0.3 | Use Windows Control Panel, Add or Remove Programs |
eScan Anti-Virus (AV) Edition for Windows | View eScan support |
eScan Internet Security for Windows | View eScan support |
ESET NOD32 Antivirus | View ESET removal steps |
ESET NOD32 Antivirus 5.0 | View ESET removal steps |
ESET Smart Security | View ESET removal steps |
ESTSoft Alyac | Use Windows Control Panel, Add or Remove Programs |
eTrust ezAntivirus 7.0 | Use Windows Control Panel, Add or Remove Programs |
eTrust EZ Armor Antivirus | Use Windows Control Panel, Add or Remove Programs |
eXtendia AntiVirus AVK Pro | Use Windows Control Panel, Add or Remove Programs |
F-Secure Anti-Virus | Download F-Secure removal tool |
F-Secure Anti-Virus 2006 | Download F-Secure removal tool |
F-Secure Internet Security | Download F-Secure removal tool |
F-Secure Internet Security 2006 | Download F-Secure removal tool |
F-Secure Internet Security 2012 | Download F-Secure removal tool |
Freedom Firewall | Use Windows Control Panel, Add or Remove Programs |
Freedom Security | Use Windows Control Panel, Add or Remove Programs |
F-Secure Internet Security 2007 | Download F-Secure removal tool |
F-Secure Internet Security 2008 | Download F-Secure removal tool |
F-Secure Internet Security 2009 | Download F-Secure removal tool |
G DATA InternetSecurity | Use Windows Control Panel, Add or Remove Programs |
G DATA TotalCare | Use Windows Control Panel, Add or Remove Programs |
INCA Internet Nprotect Anti-Virus/Spyware 4.0 | Use Windows Control Panel, Add or Remove Programs |
Intel Anti-Theft | Use Windows Control Panel, Add or Remove Programs |
ISS BlackICE | Use Windows Control Panel, Add or Remove Programs |
Jiangmin Antivirus software | Use Windows Control Panel, Add or Remove Programs |
Kaspersky(TM) Anti-Virus for Workstation | View Kaspersky support |
Kaspersky Anti-Virus 2009 | View Kaspersky support |
Kaspersky Anti-Virus for Workstation | View Kaspersky support |
Kaspersky Anti-Virus Personal Pro | View Kaspersky support |
Kaspersky Anti-Virus 2010 | View Kaspersky removal steps |
Kaspersky Anti-Virus 2011 | Download Kaspersky removal tool |
Kaspersky Anti-Virus 2012 | View Kaspersky support |
Kaspersky Anti-Virus 2013 | View Kaspersky support |
Kaspersky Anti-Virus 2014 | View Kaspersky support |
Kaspersky Internet Security 2009 | View Kaspersky support |
Kaspersky Internet Security 2010 | View Kaspersky support |
Kaspersky Internet Security 2011 | View Kaspersky support |
Kaspersky Internet Security 2012 | View Kaspersky support |
Kaspersky Internet Security 2013 | View Kaspersky support |
Kaspersky Internet Security 2014 | View Kaspersky removal steps |
Kaspersky Internet Security 7 | View Kaspersky removal steps |
Kaspersky PURE | View Kaspersky support |
Kaspersky PURE 2.0 | View Kaspersky removal steps |
Kaspersky PURE 3.0 | View Kaspersky removal steps |
Kingsoft Internet Security 9 | Use Windows Control Panel, Add or Remove Programs |
MailFrontier Desktop | Use Windows Control Panel, Add or Remove Programs |
Malwarebytes Anti-Malware | View Malwarebytes support |
McAfee AntiSpyware 1.X | Use Windows Control Panel, Add or Remove Programs |
McAfee SecurityCenter Legacy Product | View McAfee removal steps |
McAfee Total Protection for Small Business | Use Windows Control Panel, Add or Remove Programs |
McAfee VirusScan Enterprise 8.8 | View McAfee removal steps |
Microsoft Security Essentials 2012 | View Microsoft removal steps |
Microsoft Security Essentials | View Microsoft removal steps |
NAI Firewall | Use Windows Control Panel, Add or Remove Programs |
NAVER NAVERVaccine | Use Windows Control Panel, Add or Remove Programs |
NeoWorx NeoWatch | Use Windows Control Panel, Add or Remove Programs |
Norman Security Suite 2012 | View Norman removal steps |
Norton 360 | Download Norton removal tool |
Norton 360 2.0 | Download Norton removal tool |
Norton AntiVirus 2000 | View Norton support |
Norton AntiVirus 2001 | View Norton support |
Norton AntiVirus 2002 | View Norton support |
Norton AntiVirus 2002 (Component of Norton System Works 2002) |
View Norton support |
Norton AntiVirus 2003 | View Norton support |
Norton AntiVirus 2003 Professional Edition | View Norton support |
Norton AntiVirus 2004 | View Norton support |
Norton AntiVirus 2005 | View Norton support |
Norton AntiVirus 2006 | Download Norton removal tool |
Norton AntiVirus 2007 | Download Norton removal tool |
Norton AntiVirus 2008 | Download Norton removal tool |
Norton AntiVirus 2009 | Download Norton removal tool |
Norton AntiVirus 2009 Gaming Edition | View Norton support |
Norton AntiVirus 2010 | View Norton support |
Norton AntiVirus 2011 | View Norton support |
Norton AntiVirus 2012 | View Norton support |
Norton AntiVirus 2013 | View Norton support |
Norton AntiVirus 5.0 For Windows | View Norton support |
Norton AntiVirus Corporate Edition 7.0 for Windows NT | View Norton support |
Norton AntiVirus Corporate Edition 7.X for Windows 9X/NT | View Norton support |
Norton AntiVirus Corporate Edition for Windows 7.0 | View Norton support |
Norton AntiVirus version 9 | View Norton support |
Norton Anti-Theft | View Norton support |
Norton Firewall 2006 | View Norton support |
Norton Internet Security | View Norton support |
Norton Internet Security 2002 | View Norton support |
Norton Internet Security 2004 (Norton Anti-Virus 10) | View Norton support |
Norton Internet Security 2005 | View Norton support |
Norton Internet Security 2006 | View Norton support |
Norton Internet Security 2007 | Use Windows Control Panel, Add or Remove Programs |
Norton Internet Security 2008 | Norton removal tool |
Norton Internet Security 2009 | Norton removal tool |
Norton Internet Security 2010 | View Norton steps |
Norton Internet Security 2011 | View Norton steps |
Norton Internet Security 2012 | View Norton steps |
Norton Internet Security 2013 | View Norton steps |
Norton Internet Security 2014 | View Norton steps |
Norton Internet Security Professional 2004 | Use Windows Control Panel, Add or Remove Programs |
Norton Mobile Update Agent | Use Windows Control Panel, Add or Remove Programs |
Norton Mobile Update Distribution Console | Use Windows Control Panel, Add or Remove Programs |
Norton Personal Firewall | Use Windows Control Panel, Add or Remove Programs |
Norton Rescue Disk | Use Windows Control Panel, Add or Remove Programs |
Norton Security Online 2007 | View Norton steps |
Norton Security Online 2008 | View Norton steps |
Norton SystemWorks 2004 Professional (Norton AntiVirus 10) | Use Windows Control Panel, Add or Remove Programs |
NVC v5.40 | Use Windows Control Panel, Add or Remove Programs |
Panda Antivirus 2007 | View Panda support |
Panda Antivirus Platinum | View Panda support |
Panda Antivirus Pro 2009 | View Panda support |
Panda Antivirus Pro 2010 | View Panda support |
Panda Antivirus Pro 2011 | View Panda support |
Panda Antivirus Pro 2012 | View Panda support |
Panda Antivirus Pro 2013 | Use Windows Control Panel, Add or Remove Programs |
Panda Antivirus Titanium | View Panda support |
Panda Global Protection 2009 | View Panda support |
Panda Global Protection 2010 | View Panda support |
Panda Global Protection 2011 | Use Windows Control Panel, Add or Remove Programs |
Panda Global Protection 2012 | View Panda support |
Panda Global Protection 2013 | Use Windows Control Panel, Add or Remove Programs |
Panda Internet Security 2009 | View Panda support |
Panda Internet Security 2010 | View Panda support |
Panda Internet Security 2011 | Use Windows Control Panel, Add or Remove Programs |
Panda Internet Security 2012 | View Panda support |
Panda Internet Security 2013 | Use Windows Control Panel, Add or Remove Programs |
Panda Platinum 2006 Internet Security | Use Windows Control Panel, Add or Remove Programs |
Panda Titanium 2006 Antivirus + Antispyware | Use Windows Control Panel, Add or Remove Programs |
Panda Titanium Antivirus 2004 version 3.0 | Use Windows Control Panel, Add or Remove Programs |
Panda Titanium Antivirus 2005 | Use Windows Control Panel, Add or Remove Programs |
Panda Ultrabook Protection | Use Windows Control Panel, Add or Remove Programs |
PC-cillin 2000 for NT | View PC-cillin/Trend support |
PC-cillin 2003 | View PC-cillin/Trend support |
PC-cillin Internet Security 2005 | View PC-cillin/Trend support |
PC-cillin Internet Security 2007 | View PC-cillin/Trend support |
PC Tools AntiVirus 5.0 | View PC Tools support |
PC Tools Internet Security 9 | View PC Tools support |
Prey Anti-Theft | Use Windows Control Panel, Add or Remove Programs |
Radial Point | View Radial Point removal steps |
Rising Antivirus | Use Windows Control Panel, Add or Remove Programs |
Rising Firewall 2011 | Use Windows Control Panel, Add or Remove Programs |
Rising Internet Security 2010 | Use Windows Control Panel, Add or Remove Programs |
Safeworld AntiVirus | Use Windows Control Panel, Add or Remove Programs |
SECURITY ZERO | Use Windows Control Panel, Add or Remove Programs |
Snuko Anti-Theft | Use Windows Control Panel, Add or Remove Programs |
Sophos Anti-Virus version 3.x | View Sophos removal steps |
SpamAid 4.0 | Use Windows Control Panel, Add or Remove Programs |
Spybot Search and Destroy | View Spybot removal steps |
Sunbelt Personal Firewall | Use Windows Control Panel, Add or Remove Programs |
Sybergen Secure Desktop | Use Windows Control Panel, Add or Remove Programs |
Sygate Personal Firewall | Use Windows Control Panel, Add or Remove Programs |
Symantec Antivirus | Use Windows Control Panel, Add or Remove Programs |
Symantec AntiVirus Client | Use Windows Control Panel, Add or Remove Programs |
Symantec Antivirus Corporate Edition | Use Windows Control Panel, Add or Remove Programs |
Symantec PGP Whole Disk Encryption | Use Windows Control Panel, Add or Remove Programs |
Tiny Firewall 2005 | View Tiny Firewall removal steps |
Tiny Firewall Pro | View Tiny Firewall removal steps |
Tiny Personal Firewall | View Tiny Firewall removal steps |
Trend Micro AntiVirus 2008 | View Trend support |
Trend Micro AntiVirus 2009 | View Trend support |
Trend Micro AntiVirus 2010 | View Trend support |
Trend Micro Internet Security 2007 | View Trend support |
Trend Micro Internet Security 2008 | View Trend removal steps |
Trend Micro Internet Security 2009 | View Trend removal steps |
Trend Micro Internet Security 2010 | View Trend removal steps |
Trend Micro Internet Security Pro 2008 | View Trend removal steps |
Trend Micro Internet Security Pro 2009 | View Trend removal steps |
Trend Micro Internet Security Pro 2010 | View Trend removal steps |
Trend Micro Internet Security v11 | Use Windows Control Panel, Add or Remove Programs |
Trend Micro PC-cillin 2006 | View Trend support |
Trend Micro Titanium Internet Security | View Trend removal steps |
Trend Micro Titanium Antivirus+ 2013 | View Trend support |
Trend Micro Titanium Internet Security 2013 | View Trend support |
Trend Micro Titanium Maximum Security | View Trend support |
Trend Micro Titanium Maximum Security 2013 | View Trend support |
Trend Micro Titanium | View Trend support |
Trend Micro VirusBuster 2005 | Use Windows Control Panel, Add or Remove Programs |
Trend Micro VirusBuster 2006 | Use Windows Control Panel, Add or Remove Programs |
Trend Micro VirusBuster 2007 | Use Windows Control Panel, Add or Remove Programs |
Trend Micro VirusBuster 2008 | Use Windows Control Panel, Add or Remove Programs |
Trend Micro VirusBuster 2009 | Use Windows Control Panel, Add or Remove Programs |
Trend Micro Virus Buster | Use Windows Control Panel, Add or Remove Programs |
Trend Office Scan | View Trend removal steps |
Trend Office Scan95 3.51 | View Trend removal steps |
Trend Office Scan 3.51 | View Trend removal steps |
Trend PC-cillin 2000 | Use Windows Control Panel, Add or Remove Programs |
Trend PC-cillin 2002 | Use Windows Control Panel, Add or Remove Programs |
Trend PC-cillin 98 | Use Windows Control Panel, Add or Remove Programs |
Trend ServerProtect 5.11 | Use Windows Control Panel, Add or Remove Programs |
TurboVaccine lite | Use Windows Control Panel, Add or Remove Programs |
V-Buster Windows Interface 2004 | Use Windows Control Panel, Add or Remove Programs |
V3 Pro 2004 | Use Windows Control Panel, Add or Remove Programs |
VirusBuster for Windows version 4.7 | Use Windows Control Panel, Add or Remove Programs |
VirusBUSTER II | Use Windows Control Panel, Add or Remove Programs |
Webroot Internet Security Essentials | Webroot support page |
Webroot SecureAnywhere | Webroot support page |
WinMagic SecureDoc Disk Encryption | Use Windows Control Panel, Add or Remove Programs |
Yahoo! Dashboard | Use Windows Control Panel, Add or Remove Programs |
ZoneAlarm Anti-Spyware | View ZoneAlarm removal steps |
ZoneAlarm Anti-virus | View ZoneAlarm removal steps |
ZoneAlarm Extreme Security | View ZoneAlarm removal steps |
ZoneAlarm Free | View ZoneAlarm removal steps |
ZoneAlarm Pro Firewall 2015 | View ZoneAlarm removal steps |
ZoneAlarm Pro Firewall 2014 | View ZoneAlarm removal steps |
ZoneAlarm Security Suite | View ZoneAlarm removal steps |
ZoneAlarm Anti Virus 2008 | View ZoneAlarm removal steps |
ZoneAlarm Anti Virus 2009 | View ZoneAlarm removal steps |
ZoneAlarm Extreme Security 2013 | View ZoneAlarm removal steps |
ZoneAlarm Extreme Security 2014 | View ZoneAlarm removal steps |
ZoneAlarm Extreme Security 2015 | View ZoneAlarm removal steps |
ZoneAlarm Firewall | View ZoneAlarm removal steps |
ZoneAlarm Free 2012 | View ZoneAlarm removal steps |
ZoneAlarm Free Antivirus + Firewall | View ZoneAlarm removal steps |
ZoneAlarm Free Firewall | View ZoneAlarm removal steps |
ZoneAlarm Internet Security 2007 | View ZoneAlarm removal steps |
ZoneAlarm Internet Security 2009 | View ZoneAlarm removal steps |
ZoneAlarm Internet Security 2012 | View ZoneAlarm removal steps |
ZoneAlarm Internet Security 2013 | View ZoneAlarm removal steps |
ZoneAlarm Internet Security 2014 | View ZoneAlarm removal steps |
ZoneAlarm Internet Security 2015 | View ZoneAlarm removal steps |
ZoneAlarm Pro | Use Windows Control Panel, Add or Remove Programs |
ZoneAlarm Pro 2008 | Use Windows Control Panel, Add or Remove Programs |
ZoneAlarm Pro 2009 | Use Windows Control Panel, Add or Remove Programs |
ZoneAlarm PRO Antivirus + Firewall 2013 | Use Windows Control Panel, Add or Remove Programs |
ZoneAlarm PRO Antivirus + Firewall 2014 | Use Windows Control Panel, Add or Remove Programs |
ZoneAlarm PRO Antivirus + Firewall 2015 | Use Windows Control Panel, Add or Remove Programs |
ZoneAlarm Pro Firewall 2013 | Use Windows Control Panel, Add or Remove Programs |
ZoneAlarm Security Suite 5.5 | Use Windows Control Panel, Add or Remove Programs |
ZoneAlarm with Antivirus 5.5 | Use Windows Control Panel, Add or Remove Programs |
Product | Removal method |
DoorStop X | Removal script |
Intego NetBarrier X4 | View Intego removal steps |
Intego NetBarrier X5 | View Intego removal steps |
Intego NetBarrier X6 | View Intego removal steps |
Intego VirusBarrier 10 | View Intego removal steps |
Intego VirusBarrier X4 | View Intego removal steps |
Intego VirusBarrier X6 | View Intego removal steps |
Intego VirusBarrier X5 | View Intego removal steps |
Kaspersky Anti-Virus for Mac | View Kaspersky removal steps |
Little Snitch v1 & 2 | Little Snitch support |
McAfee Endpoint Security for Mac (Enterprise) | Removal script |
McAfee VirusScan for Mac 8.6 (Enterprise) | Removal script |
McAfee VirusScan for Mac 8.6.1 (Enterprise) | Removal script |
McAfee VirusScan for Mac 9.0 (Enterprise) | Removal script |
RadialPoint | Drag to trash/Removal script |
Sophos v3.86 | View Sohpos removal steps |
Sophos v4.9 | View Sohpos removal steps |
Symantec Norton AV8 | View Symantec removal steps |
Symantec Norton AV9 | View Symantec removal steps |
Symantec Norton AV11 | View Symantec removal steps |
Remember, many software companies provide removal tools and instructions in their knowledge base to help you remove their products in the correct way. Some of these tools are linked in the lists above.
Choose one of the following removal methods according to your device’s operating system:
- Click the link for your version of Windows. Go to Microsoft.com:
- Follow the Microsoft removal steps.
NOTE: Some companies provide an uninstall script with their products, so check the product’s online removal information. If your software does not need a removal script, follow these steps:
- Click Go in the Apple menu bar.
- Click Applications.
- Find the app you want to remove, and drag that icon to the Trash.
- Type your password if prompted.
- Empty the trash to remove all files.
McAfee Consumer products, such as LiveSafe or Total Protection, and McAfee Enterprise products must not be installed at the same time on the same computer for the reasons described above. So, if your Consumer product detects the presence of a McAfee Enterprise product on the computer, it does not install.
McAfee security products for Windows (such as LiveSafe, and Total Protection) are fully supported on the following Windows versions:
- Microsoft Windows 10
- Microsoft Windows 8.1
- McAfee recommends that your installation of Windows is always fully patched and up to date.
- To see the latest system requirements for Windows, see TS102471 – McAfee system requirements for Windows, Mac, and Linux.
CAUTION: Microsoft no longer supports Windows 7.x, Windows XP, or Windows Vista. Your PC could be at risk from new threats if you are using any of these Windows versions. McAfee strongly recommends that you upgrade your PC’s operating system to a newer version as soon as possible.
McAfee support for McAfee products running on Windows 8.0 or 7.x is limited:
- Windows 8.0, and 7.x
- McAfee provides only “best effort” support for McAfee products installed on Windows 8.0 and 7.x.
- The current McAfee Windows security products do not support Windows 8.0 or 7.x. Version 16.0.31 is the most recent McAfee Windows security product version to support Windows 8.0 and 7.x.
- For details about Microsoft’s End of Support for Windows 7.x, see Microsoft’s advisory.
McAfee provides no support for McAfee products running on Windows XP, or Vista:
- Windows XP, and Vista
- McAfee security products are unable to get updates on Windows XP, or Vista. If you are using one of these Windows versions, and you want to run McAfee software on your PC, you must upgrade your PC’s operating system to a newer version.
- For details about Microsoft’s support for Windows XP, and Vista, see Microsoft’s advisory, and Microsoft’s Product Lifecycle page.