This article covers how to review or change your Sophos Home subscription payment options, billing information, or address any other additional billing inquiries.

Note: Sophos Home subscriptions are purchased through the payment processor team cleverbridge.

To find your current subscription details, either check your emails for your Sophos Home order (the email comes from [email protected]), or use the Purchase lookup tool

To contact cleverbridge for assistance regarding changing your billing information, please visit:  cleverbridge assistance

Example of billing inquiries that cleverbridge will handle:

  • Changing billing options (changing a credit card or changing from credit card to PayPal)
  • Making changes to your subscription (changing renewal / recurrent payment options /cancel/refund)
  • Declined purchases
  • Unrecognized charges
  • Refund requests (within 30 days of purchase).

Note: when you purchase a Sophos Home Premium subscription, you will receive an email from cleverbridge containing a link you can use to contact their team to edit your payment options.

Source : Official Sophos Brand
Editor by : BEST Antivirus KBS Team

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