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This topic explains what to do if FREEDOME VPN automatically disconnects after you turn it on.

Symptoms

FREEDOME VPN automatically disconnects after you try to switch it on.

Diagnosis

Some Android phones have the Always-on VPN option for another VPN app. This prevents FREEDOME VPN from being able to establish a connection.

Solution

To solve this issue, disable the Always-on VPN option for the other VPN app in the VPN profile settings:

    1. Go to your device Settings.
    2. Select Connections > More connection settings > VPN.

A list of VPN profiles is shown.

  1. Select the Settings icon next to the VPN profile that is not FREEDOME VPN.
  2. Turn off the Always-on VPN option.

Source : Official F-Secure Brand
Editor by : BEST Antivirus KBS Team

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