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Problem
Apple released macOS 11 (Big Sur) on 12 November 2020. If you have an older version of McAfee security software for macOS installed, and you upgrade to Big Sur, you see the following message:

System Extension Blocked. A program tried to load a new system extension(s) signed by “McAfee, Inc.” that need to be updated by the developer.
Image showing the System Extension Blocked pop-up dialog. The dialog box contains Learn More, and OK buttons.

When you see this message, click OK to dismiss it.

Why do you see this message?
Your McAfee software uses a type of system extension known as a kernel extension (or kext) which is not supported in macOS Big Sur. The message lets you know that your McAfee software must be updated before it works correctly on Big Sur.

IMPORTANT: The antivirus and firewall features of your McAfee software do not work correctly until you update your McAfee software.

Solution

To update your McAfee software, follow these steps:

  1. Click the McAfee icon in the menu bar.
  2. Click McAfee (product name). For example, McAfee LiveSafe – Internet Security Console.
  3. Click the Home tab, then click Updates.
  4. Click Start to start the update process. Wait for the update to complete.
  5. If prompted, restart your Mac.

When the update completes, you no longer see the System Extension Blocked message. Also, the antivirus and firewall components of your McAfee software start functioning normally.

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