Problem
You are unable to redeem and activate your McAfee products using a retail card or an eCard. Similarly, you are unable to activate your product when you install from a CD.
When you try to install from a CD or redeem a retail card, you see an issue or error. This error stops your product from being activated.
NOTE: You must always activate your McAfee product at: https://www.mcafee.com/activate.
Solution
Click the issue or error that you see when you are unable to activate your McAfee product:
You might have gone to the wrong website to redeem your retail card. The correct website is: https://www.mcafee.com/activate.
To select your country and language, use the language drop-down list on the Activation website. These details must match the details of the retail card that you purchased.
You might have typed the product key incorrectly.
This issue can happen if you have previously tried to redeem or use your activation code on a fake McAfee website. For more details, see TS102980 – You see “Key already in use” when you try to activate a McAfee subscription.
This issue occurs when the store where you bought your retail card did not correctly activate the card. You must return to the store and have them activate the card for you.
Source : Official McAfee Brand
NOTE: If you do not see the option to select a country or language, contact Customer Support.
Try to type the key again. If you still see the Invalid Product Code error, contact Customer Support.
- Put the CD in your drive. The installation begins automatically.
- Follow the on-screen prompts to install your McAfee product.
- Right-click the McAfee icon on your taskbar and select Activate now.
- Type the CD Key and select Activate.
An Activation Successful message is shown.
If you still see an error, or you are unable to activate contact Customer Support.
Source : Official McAfee Brand
Editor by : BEST Antivirus KBS Team
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