Copyright © 1997-2017 F-Secure Corporation. All rights reserved.

‘F-Secure’ and F -logo are registered trademarks of F-Secure Corporation. F-Secure product and technology names and F-Secure logos are either trademarks or registered trademarks of F-Secure Corporation. Other product names and logos referenced herein are trademarks or registered trademarks of their respective companies.

This product may be covered by one or more F-Secure patents, including the following: GB2353372, GB2366691, GB2366692, GB2366693, GB2367933, GB2368233, GB2374260

Portions Copyright © 2004 BackWeb Technologies Inc.


This document contains the latest information about the F-Secure Client Security for Mac 12.31 release. We recommend that you read the entire document before installing the product.

F-Secure Client Security for Mac is a product that provides the same services as F-Secure Safe Anywhere for Mac. In this release, Mac clients report basic statistics to Policy Manager. Remote configuration via policies is not supported.

Fixed issues

  • Upon installation, in some cases the installer silently rejected the Policy Manager communication settings, resulting in the product installed in the standalone mode.

Installation and system requirements

Installation procedure

It is strongly recommended that you remove all other security products before installation.

Import the product installation JAR package to Policy Manager Console. To create a customized installer configured to run with your specific instance of the Policy Manager Server, use the export tool in F-Secure Policy Manager Console. The export wizard will guide you through the procedure and collect all required information and produce a Multipackage installer script (MPKG) that you should copy and launch on target workstations. Consult the F-Secure Policy Manager Administrator’s Guide for the full step-by-step instructions on how to use the export tool.

Discover More help  Installing the client software for Windows remotely (F-Secure Endpoint)

Important notes 

  • The information required to connect to Policy Manager Server is encoded into the installer script’s file name, so you must keep the file name unchanged for the product to install properly.
  • Protection Service for Business (PSB) licensing backend is used for keycode validation and distribution of anti-virus updates. PSB backend is the only source for updates for Mac client, downloading updates from Policy Manager Server is not supported. If outbound connectivity is restricted, the related firewall rule needs to be added (access to https://emea.psb.f-secure.com).

Operating systems supported

  • macOS version 10.12 “Sierra”
  • OS X version 10.11 “El Capitan”
  • OS X version 10.10 “Yosemite”

System requirements

The recommended system requirements are:

  • Intel processor
  • 250 MB of free disk space
  • 1 GB or more of memory is recommended
  • Internet Connection: An Internet connection is required to validate your subscription and receive updates

Supported browsers

  • Safari
  • Chrome
  • Firefox

Supported versions of F-Secure Policy Manager

  • F-Secure Policy Manager 12.30
  • F-Secure Policy Manager 12.31


Localizations are enabled for following 30 languages: English, Bulgarian, Czech, Danish, Dutch, Estonian, Finnish, French, French (Canadian), German, Greek, Hungarian, Italian, Japanese, Lithuanian, Norwegian, Polish, Portuguese, Brazilian Portuguese, Romanian, Russian, Slovenian, Spanish, Spanish (Mexican), Swedish, Turkish, Vietnamese, Traditional Chinese (Hong Kong), Traditional Chinese (Taiwan) and Simplified Chinese.

Known limitations


  • Does not detect conflicting products.
    We recommend that you remove all other security products before installation.


  • Installation of large application bundles might slow down.
    Real-time scanning may slow down the installation of large application bundles.

Browsing Protection:

  • Website will bypass block pages when “Security Cloud” is not available.
    When “Security Cloud” is not available, users may be able to visit any website regardless of the settings.
  • Connection problems with proxy.
    If proxy is changed while the software is running, the computer may need to be restarted for the product to take the new proxy into use.
  • Browsing protection and Banking protection are not enabled by default in Chrome Incognito mode.
    Users can enable the features for Chrome Incognito mode by going to Chrome → Preferences → Extensions and checking ‘Allow in incognito’ for the ‘Browsing Protection by F-Secure’ extension.
  • All banking sites are not yet classified as banks.
    If you were expecting a banking notification but it did not show up, please submit the banking URL through https://analysis.f-secure.com/
Discover More help  Acknowledging an incident (F-Secure Endpoint)

Known issues


  • Computer may temporarily hang while a Time Capsule disk is being unmounted.
    Sometimes real-time scanning might cause the computer to slow down or hang while a Time Capsule disk is being unmounted. Restarting the computer resolves the issue.

Browsing Protection:

  • Safari browser prompts dialog after Safari browser extension is installed.
    Safari browser prompts a dialog (‘Do you want to allow this page to open “Client security for Mac”?’) when the browser is started after the Safari extension is installed, and a dialog is prompted every time the user clicks the Allow button on the block page.
  • Third-party accessibility tools like Better Touch Tool or MagicPrefs prevent installation of the Browsing protection extension for Safari.
    Restarting in safe mode disables MagicPrefs and other accessibility software and allow the extension to be installed. Another workaround is to quit the MagicPrefs app from the system menu bar and then try installing the extension again.
  • Product will warn about missing browser extensions even when Browsing protection is disabled.
    Installing browser extensions stops the warnings from appearing.

Contact information and feedback

We are looking forward to hearing comments and feedback on the product functionality, usability and performance.

Please report any technical issues through the F-Secure support web site:


If you are reporting a technical problem, please attach the F-Secure system summary report to the feedback. To collect the system summary report, you need to have administrator rights.

  • In Finder, go to the product folder in Applications, run the Support Tool, and follow the instructions. The fsdiag.tar.gz system report file is created on the Desktop.
Discover More help  How we classify data involved in breaches (F-Secure MAC)

Source : Official F-Secure Brand
Editor by : BEST Antivirus KBS Team

How useful was this post?

Click on a star to rate it!

Average rating / 5. Vote count:

No votes so far! Be the first to rate this post.

(Visited 1 times, 1 visits today)