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Solution

ESET business product in Limited Support status

This article applies to an ESET product version that is currently in Limited Support status and is scheduled to reach End of Life status soon.

For a complete list of supported products and support level definitions, review the ESET End of Life Policy for business products.

Upgrade ESET business products.

 System Requirements and Installation Prerequisites

Complete each prerequisite before proceeding to step 2. Refer to the ESET Security Management Center (ESMC) Online Help guide for the appropriate terminal commands for each package described below.

On your intended ESET Security Management Center (ESMC) Server machine:

  • Verify that all required ports are open and available.
  • JRE v8 or later.
  • ODBC Driver (unixODBC_23 package).
  • The supported database server (MySQL 5.6+) must be installed, accessible from your ESMC Server and running.
  • The server installation file must be set as an executable using the following terminal command: chmod +x Server-Linux-x86_64.sh
  • The minimum supported version of openSSL (openssl-1.0.1e-30).
  • Xvfb for proper report printing on Linux Server systems without a graphical interface.
  • Cifs-utils for proper Agent deployment to a Windows OS.
  • Kinit + klist
  • If Active Directory is used on the ESMC Server, a proper Kerberos configuration (/etc/krb5.conf).
  • Qt4 WebKit libraries (version 4.8), Ldapsearch, Wbinfo, Snmptrap, and an SELinux devel package.
  • ESMC 7.1 Server component supports only 64 bit machines. The ESET Management Agent component supports both 32 and 64 bit machines.

 Install ESET Security Management Center (ESMC) Server

Install ESET Security Management Center Server for Linux. When ESMC Server is installed, continue to Step 3 below.

 Add Client Computers

Add client computers to the ESET Security Management Center. Once you have successfully added all client computers, continue to Step 4 below.

 Deploy the ESET Management Agent

Small-to-medium businesses: Follow our deployment instructions for client operating system(s) in your network:

Enterprise Deployment: Many large networks use GPO or SCCM, see our instructions to deploy ESET Management Agent to your network using one of these methods.

Once you have successfully deployed the ESET Management Agent to all endpoints, continue to Step 5 below.

 Install ESET Solutions on Client Computers

Deploy ESET endpoint products to your client computers. Once you have successfully installed ESET solutions on all client computers, continue to Step 6 below.

 Post Installation Tasks

Congratulations! You are now ready to manage your network using ESET Security Management Center (ESMC). The following articles will assist you in the completion of post installation tasks:

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