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Cause

Incorrect proxy server settings in the operating system.

Solution

  1. Make sure that you have the latest version of your Kaspersky application installed.
  2. Press Win+R on the keyboard.
  3. Type inetcpl.cpl and click OK.

The Run menu with the inetcpl.cpl command

  1. Go to the Advanced tab and click Restore advanced settings → Apply.

Internet properties window

  1. Click Reset.

Internet properties window with a Reset button highlighted

  1. Click Reset.

Reset confirmation window

  1. Restart your computer.
  2. Try installing the Kaspersky application once again.
 

What to do if the issue persists

If the issue persists, submit a request to Kaspersky technical support by choosing the topic and filling out the form.

Source : Official Kaspersky Brand
Editor by : BEST Antivirus KBS Team

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