Edit device assignment on your child’s device (Norton)

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To monitor the online activities of your child, you must associate a device with that child. Use the following information to change device or user account assignment from your child’s device. When you reassign a device or a user account for a child, Norton Family starts monitoring the child based on the new assignment.

Edit device assignment on the Norton website

  1. Sign in to your account.
  2. Select the child whose device assignment you want to change.
  3. Click Add Device.
  4. Select the Windows computer in which you want to change the assignment.
  5. Choose the user account that you want to assign to the child.

    If the child uses multiple accounts to log in to the Windows computer, choose all those accounts.

  6. Click Save.

Edit device assignment on your child’s Windows computer

This is not applicable if your child’s computer runs on Windows XP. However, you can edit device assignments at any time by signing in to your account from any Internet-enabled device. To get the best from Norton Family, we recommend that you upgrade your child’s Windows operating system to a higher version.

  1. Log on to the child’s computer.
  2. In the notification area, at the far right of the taskbar, click the Norton Family icon.
  3. Click Edit Accounts and sign in with your credentials.
  4. In the Edit Accounts window, click Edit next to the child to whom you want to assign this device.
  5. Click signs in as and choose the account that the child uses to log on to this device. If your child uses multiple user accounts, choose the child on all those user accounts.
  6. Click Save > OK.

Edit device assignment on your child’s Android device

  1. Open Norton Family parental control app in Parent mode.
  2. Tap the child to whom the device is currently assigned.
  3. Tap the child profile icon  in the top-right corner of the screen.
  4. Under Devices, tap the device that is assigned to the child.
  5. In the Remove device alert, tap OK and then switch to child mode.
  6. Tap the child to whom you want to assign the device.
  7. You can use the default name that given to the device or choose a new one. Norton Family uses this name to identity this device in the future.
  8. Tap Done.
  9. Tap Activate to avoid your child from uninstalling the app.
  10. Tap OK.

Edit device assignment on your child’s iOS device

  1. Do one of the following:
    • On iOS 11, tap Settings app > General > Restrictions, and then tap Disable Restrictions.
    • On iOS 12 or later devices, tap Settings app > Screen Time > Content & Privacy Restrictions, and then turn off Content & Privacy Restrictions.
  2. Tap and hold the Norton Family icon until it jiggles.
  3. Tap the cross icon to uninstall the app.
  4. Press the Home button.
  5. Go to the App store and reinstall Norton Family app.
  6. Open the Norton Family app.
  7. Read the License and Services Agreement and then tap Accept.
  8. Sign in with your Norton credentials.
  9. Choose a child to whom you want to assign this device.

    If you want to add a new child, tap Add a new child, enter the details of the child and then tap Save.

  10. Give a name for this device.
  11. Tap Save and then proceed with enabling restrictions. For more details, read Set restrictions on iOS

Need more help?

Source : Official Norton Brand
Editor by : BEST Antivirus KBS Team

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