Your Trend Micro program constantly checks online for security updates to stop new threats every 3 hours. These are automatically applied to the program modules to improve its performance. To update the program manually: Right-click the Trend Micro icon in the taskbar notification area, then select Check for Program Updates. If you cannot see it, click the Show hidden icons […]
Having multiple antivirus programs installed at the same time can cause performance issues and make your computer more vulnerable to threats. Click the Start , then go to Settings > Apps > Apps & Features. You can also access it via the shortcut button below:Windows Apps & Features Select the program you see on the list below sorted alphabetically, then click Remove or Uninstall. # […]
Pay Guard helps keep you safe from security risks when banking or shopping online. It protects all the data in your financial transactions, including credit card information and personal data. Double-click the Trend Micro Pay Guard shortcut icon. Your default browser will open with Trend Micro Pay Guard welcome screen. Browse to your bank or to […]
You cannot open the main console of your Trend Micro Security software even if the system tray icon is visible. This can happen when… there is a conflicting third-party security software. there is a virus infection. Trend Micro Security software is running in compatibility mode. there is a missing path variable in Windows. Uninstall Conflicting […]
The first time you use Parental Controls, it will ask if you have set up Windows User Accounts on your computer. Having separate accounts for your children can help you configure different rules for them. Otherwise, same rules applies to everyone using the computer. Check out this video for Parental Controls tips and tricks. Or follow these step-by-step […]
This article contains Trend Micro’s official statement regarding Windows 8 End of Support (EOS). Microsoft Windows 8 EOS Announcement Microsoft has announced that all official support for the Windows 8 OS has ended on January 12, 2016, which includes all bug fixes and vulnerability patches. After January 12, any new vulnerability that may be discovered or targeted at […]
This article contains Trend Micro’s official statement regarding Windows 7 End of Support (EOS). Microsoft Windows 7 EOS Announcement Microsoft made a commitment to provide 10 years of product support for Windows 7 when it was released on October 22, 2009. When this 10-year period ends, Microsoft will discontinue Windows 7 support so that we […]
This article contains Trend Micro’s official statement regarding Windows Vista’s End of Support (EOS). Microsoft Windows Vista EOS Announcement Microsoft has announced that all official support for the Windows Vista OS has ended on April 11, 2017, which includes all bug fixes and vulnerability patches. After April 11, any new vulnerability that may be discovered or […]
This article contains Trend Micro’s official statement regarding Windows XP End of Support (EOS). Microsoft Windows XP EOS Announcement Microsoft has announced that all official support for the Windows XP OS has ended on April 8, 2014, which includes all bug fixes and vulnerability patches. After April 8, any new vulnerability that may be discovered or […]
You see this error message after opening your Trend Micro program: Why did this happen? You haven’t activated the program and your computer is not connected to the Internet. Your computer might have a unique configuration that prevents the program from communicating to its activation server. How do I fix this? Ensure your computer is connected to […]