You receive the following error message while installing Windows Update: “Some apps need to be uninstalled” This happens because there are remnants of an old version of Trend Micro Security which are not compatible with Windows 10. This may include any of the following versions below: Trend Micro Security 2010 (Internet Security Pro 17.5) Trend […]
After renewing, your Trend Micro subscription expiry date is still the same. Why did this happen? The confirmation usually takes 24 to 48 hours to reflect on your subscription and your program. What should I do next? Wait for at least 2 days for it to update on your program and Trend Micro account. It remains unchanged after 2 days. […]
Renew your Trend Micro subscription to keep your Mac computer protected against threats. Open Trend Micro Antivirus. Click Subscription Expires displayed at the bottom right corner of the program. The subscription information window will appear. Click Renew Now. Related Info Renew Antivirus for Windows Renew other products Need help? Reach out to our Support Team for assistance. Source : Official Trend […]
This article shows you how to unsubscribe from getting Trend Micro email notifications. Here is an example of Trend Micro’s subscription email notice: Unsubscribe via Subscription Email Notice To unsubscribe using the emails that you are receiving: At the bottom right hand side, click on the Click here link to update your subscription preferences, or to change […]
Merging two accounts into one allows you to monitor and manage your Trend Micro serial numbers and devices easily. Merge Trend Micro Accounts The process of merging accounts will not proceed if both accounts has a Password Manager subscription. Only one account should have a Password Manager subscription. Also, account merging will be blocked if […]
Know what to do when you cannot sign in to the Trend Micro Account online portal. Why did this happen? Your email address or password is incorrect. You bought the program through Best Buy or an Internet Service Provider. Your program is not yet installed or activated. How do I fix this? Retype your email address and your password. Make […]
Your device must meet the minimum system requirements to run the program successfully. Install on Windows Click the button below: Download Premium Security Double-click the downloaded file to run the installer.If the User Account Control window appears, click Yes. Follow the instructions to complete the installation. Fill out the account information to activate your protection. Install on other […]
Your device must meet the minimum system requirements to run the program successfully. Install on Windows Click the button below: Download Internet Security Double-click the downloaded file to run the installer.If the User Account Control window appears, click Yes. Follow the instructions to complete the installation. Fill out the account information to activate your protection. Install on other […]
Your device must meet the minimum system requirements to run the program successfully. Click the button below: Download Antivirus+ Security Double-click the downloaded file to run the installer.If the User Account Control window appears, click Yes. Follow the instructions to complete the installation. Fill out the account information to activate your protection. Related Info “Invalid Serial Number” error […]
Your device must meet the minimum system requirements to run the program successfully. On Windows Click the download button below: Download Password Manager Double-click the downloaded file to run the installer. If the User Account Control window appears, click Yes. Follow the remaining on-screen instructions. Fill out the account information to activate your protection. On other devices Mac […]