Applies to: Sophos Home Windows 3.2.3 This article shows fixes and features added to the Sophos Home for Windows 3.2.3 released on February 25th, 2021 Windows – Sophos Home version 3.2.3 Changes and fixes in version 3.2.3 – Fixes an issue where some Microsoft games were unable to be added as Local Exclusions. – Fixes an issue […]
Applies to: Sophos Home Windows 3.3.1 This article shows fixes and features added to the Sophos Home for Windows 3.3.1 released on May 25th, 2021 Windows – Sophos Home version 3.3.1 Changes and fixes in version 3.3.1 – Various bugs and performance fixes Known issues: Known issues in Sophos Home Premium Source : Official Sophos Brand […]
Applies to: Sophos Home Windows 3.4.0 This article shows fixes and features added to the Sophos Home for Windows 3.4.0 released on July 14th, 2021 Windows – Sophos Home version 3.4.0 Changes and fixes Bug fixes and improvements Known issues: Known issues in Sophos Home Premium Source : Official Sophos Brand Editor by : BEST […]
Applies to: Sophos Home for Windows This article shows fixes and features added to the Sophos Home for Windows 3.5.0 released on October 11th, 2021 Windows – Sophos Home version 3.5.0 Changes and fixes Bug fixes and improvements Known issues: Known issues in Sophos Home Premium Related information Release notes Source : Official Sophos Brand […]
Windows registry contains all configuration information related to the software and hardware installed on your computer. Some of the Sophos Home Support troubleshooting steps involve modifying your computer’s registry. Before editing the registry, it is highly recommended to a create a backup of it. This article provides the steps to create a backup of the Windows system registry using […]
Apples to Sophos Home for Windows computers The following article describes how to enable and disable debug logging for Sophos Anti-Virus. These steps may be necessary to further investigate issues with the antivirus software, as instructed by Sophos Home support. WARNING: The logging should only be used for debugging purposes and should not be left enabled […]
Applies to Sophos Home for Windows What is Tamper Protection? Tamper Protection is a Sophos Home Windows feature that prevents unauthorized changes to Sophos Home components/logs/files/folders. It is controlled via the Sophos Home endpoint and can be disabled in order to troubleshoot problems. How can I disable Tamper Protection to troubleshoot issues? Tamper Protection may […]
Applies to: Sophos Home Premium for Windows 10 versions 1903 and above Customers running Windows 10 version 1903 and above may sometimes see keystrokes get incorrectly encrypted in some applications. Cause When the feature “Protect against Keyloggers” is enabled under Banking Protection, Sophos Home will encrypt keystrokes in order to provide an additional layer of […]
Applies to: Sophos Home Premium and Free (Windows) version 3.0.0 Some users running Windows 7 who have installed or updated to Sophos Home 3.0.0 may receive the following error: “The exception unknown software exception (0x40000015) occurred in the application at location 0x01344096.” Note: Please be aware that this error may be slightly different for each user: […]
Applies to: Sophos Home Premium and Trial – (Windows) What are local exclusions/Exploit related exclusions, and when to use them Applications that present incompatibility issues with Sophos Home Exploit protection may be added to local exclusions/exploit dashboard exclusions to allow them to run. Additionally, installation failures for trusted software can sometimes be resolved by temporarily […]