The Systems Management (PCSM) dynamic load balancing technology means that no single IP address is ever assigned to the PCSM configuration. This greatly increases our platform resilience as we have no single point of failure. If you are configuring a firewall for Systems Management, access should be open, outbound to the following IP addresses: IP […]
IMPORTANT! The MDM module is reaching the End of Support stage: New customer and partner accounts will not be able to activate the MDM module from March 1, 2021. The EOM (End of Maintenance) date is September 1, 2021. Our clients and partners can keep using the MDM, knowing that once the EOM date is […]
IMPORTANT! The MDM module is reaching the End of Support stage: New customer and partner accounts will not be able to activate the MDM module from March 1, 2021. The EOM (End of Maintenance) date is September 1, 2021. Our clients and partners can keep using the MDM, knowing that once the EOM date is […]
This article explains how to configure the Privacy settings for Systems Management to be able to remotely connect to macOS devices. Specifically, you must access System Preferences, Security & Privacy, Privacy and add Systems Management and Vine Server to the following features: Accessibility Full Disk Access Screen Recording (only for VNC) Steps to follow to change the Privacy settings for […]
Steps to install the Mac OS X agent Note: For users of Mountain Lion and higher, please go to System Preferences > Security & Privacy > General. At the bottom, select the lock to make changes, enter the administrator password and then in the Allow applications downloaded from: section, choose Anywhere. Browse to a Managed site. Select New device. Select the icon for OS X (10.6+). […]
The PCSM web console is tested against the latest two versions of the following web browsers: Internet Explorer (Refer to end of support for older versions of IE.) Google Chrome (Refer to update Google Chrome.) Google Chrome uses the Chromium engine. While we only test Chromium functionality using Google Chrome, other browsers using the same engine should […]
The Systems Management Agent can be installed on a wide range of operating systems IMPORTANT! Home versions of Windows are not supported. Supported Operating Systems Windows Windows Vista Enterprise 32-bit Windows 7 32/64-bit with KB2999226 and KB2533623 updates installed Windows 8/8.1 32/64-bit with KB2999226 update installed Windows 10 32/64-bit Windows 11 64-bit Windows Server 2008 […]
The same day that all licenses expire, access to the Panda Cloud Systems Management console will not be granted. That is, there is no grace period in Panda Cloud Systems Management. Once all licenses have expired, the product will behave as follows: Note: We will call X the day that licenses expire. 90 days after […]
If you buy 20 Systems Management licenses for 3 years and after a year you buy 20 more for 3 years: What happens if the first 20 PCSM licenses are not renewed after expiring? Will the devices disappear from the PCSM Console? No, the devices won’t disappear from the console, but there will be devices […]
This article provides a summary of the steps to take to start using Systems Management. Creating your Panda Account Systems Management delegate credential management to an identity provider (IDP), a centralized application responsible for managing user identity. This means that with a single Panda account, the network administrator will have secure and simple access to […]