To request the cancellation of an order, please collect the information below and send it to the Customer Service department by sending an email to [email protected]. This way, Customer Service will consider your request and get back to you as soon as possible. Order number: Only if you have purchased your product online, please provide the […]
The Automatic Renewal is a service that automatically renews the subscription of your product just before it expires. This way, your protection is ensured at all times. How does the Automatic Renewal work? The Automatic Renewal service can be enabled or disabled during the purchasing process from the Panda Security website. If you leave the […]
To continue using your Panda services, you must renew the subscription of your security solution, whereas it is an annual or monthly suscription. This way, your antivirus will continue to update and protect you from the new viruses that appear every day. How to renew your subscription In order to renew Home User solutions: Go to your Panda Account. […]
Products Panda Antivirus Pro Panda Dome Panda Global Protection Panda Gold Protection Panda Internet Protection Panda Internet Security You can update most of your account details directly from your Panda Account page. These are the account information items that you can view or modify: Your login details (login email and password). Your profile information (name, […]
The activation code consists of two sets of characters and numbers separated by a hyphen. This code is essential in order to activate your product. It is important to activate your product so that you can benefit from advantages such as daily automatic updates for the duration of your product license, Technical Support, SOS Virus, […]
Panda Antivirus Pro Panda Dome Panda Global Protection Panda Gold Protection Panda Internet Security Panda VPN Symptoms The automatic uninstallation from Add or Remove Programs of the Windows Control Panel has not been completed correctly. The services of my product have expired, I do not wish to renew and I want to stop getting the popups reminding me to […]
Panda Dome products offer full protection for mac, Android and iOS devices as well as for Windows. You can download the protection from your Panda Account. We advise you to follow the instructions from the target device, as this will simplify the installation process. From your Panda Account Access your Panda Account. If you don’t see your […]
In this article, we will show how to make the most of your Panda Account. From your account, you will be able to download your product, send queries to Support, check your order and a lot more. Please, click on the + sign to display the information of each section. – What is your Panda […]
1 FIND YOUR ACTIVATION CODE You’ll find it in Panda’s welcome message if you purchased your product online, or in the product box. The Activation Code is a character string containing numbers and letters separated with a hyphen. 2 GO TO YOUR PANDA ACCOUNT Create an Account or, if you already have one, enter your […]