Recover your NortonLifeLock account 0 (0)

If you forgot your username or password, you can retrieve it and set a new password for your account. If you do not have access to your old email or if you did not receive the password reset email, contact Member Services and Support for assistance. Retrieve your username that you use to sign in Open your […]

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Activate or renew your Norton subscription 0 (0)

A valid subscription ensures that your security is always up to date. You must activate or renew your subscription before the trial or subscription period ends to continue to use all of the Norton features and keep your computer protected. Your computer must be connected to the Internet to complete the activation or renewal process. […]

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Unmanageable services (Norton) 0 (0)

You can manage only the Norton services that are registered with your Norton account. If the Norton service is not registered to your account, is registered with a different Norton account, or is provided by certain Norton partners, you cannot do the following using your Norton account: Renew the product key. View the subscription information. […]

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Remove a device from your Norton account 0 (0)

You can remove a device from your Norton account at any time. Removing a device only deactivates the service installed on the device and does not uninstall it. Once you remove the device, you cannot view it on your Norton account. If you use an older version of Norton, you cannot remove the service remotely […]

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Important Update to Norton Family’s SMS and Call Feature 0 (0)

Due to recent policy changes by Google, the Text Message Monitoring feature, and the feature that enables parents to block children from making/receiving phone calls during no screen time, are currently disabled. This affects two of the core features of Norton Family in Android: Children will now be able to receive/make calls to anyone they […]

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Set up Norton Family on your child’s iPhone or iPad 0 (0)

To get the most out of Norton Family parental controls for iOS, you must set up certain features or settings on your children’s iOS devices. To monitor the sites that they visit online, you should also disable all browsers on their iOS devices, except the Norton Family browser. Add Norton Family to iOS Location Services […]

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