Keeping your payment information up to date is the best way to ensure that your Premium Features continue year after year. There are a few ways to update your information. Renewal Reminder Emails – These reminder emails are sent 30 days prior to your subscription expiration date. In these emails is a link that takes you to […]
In My Account, you can check the status of your Malwarebytes Premium subscription and turn on/off auto renewal. When auto renewal is enabled, your credit card is charged annually to keep your subscription active. Log in to My Account. Click the Payments tab. Under Active Subscription, click the pencil icon . Important: If you do not see the pencil icon, […]
A friend or family member can share their Malwarebytes license key with you. You’ll receive an email with instructions on how to download, install, and activate Malwarebytes. In your email inbox, open the email titled, [friend or family member’s name] shared a Malwarebytes license with you. Follow the instructions in the email. Source : Official Malwarebytes […]
In My Account, you can share license keys with friends and family. In the right side of the Subscription page, the number of Available devices to share displays. Share license key through My Account Resend license key invite Unshare license key Share license key through My Account Log in to My Account. Refer to Create My Account profile for instructions if you […]
PayPal can be used to either buy or renew a Malwarebytes Premium subscription. When you place an order for a subscription with PayPal, you authorize Malwarebytes to go through your PayPal account automatically at the end of the licensing term. We will notify you via email at least 30 days before your renewal with the amount […]
You cannot renew your Malwarebytes Premium subscription in either of the following scenarios: You are on automatic renewal. We will extend the license for you automatically, so you do not lose your Premium features. Your recurring payments are not enabled for your subscription. You will receive one or more reminder emails with instructions as your […]
Your Malwarebytes Premium subscription automatically extends prior to its expiration date when your subscription is set to automatically renew. We will notify you via email at least 30 days before your renewal with the amount charged to the credit card associated with your account. If your license is set for manual renewal, you will receive renewal […]
Due to our system limitations, you cannot downgrade your subscription’s capacity to fewer devices than what your subscription allows. If you want a single device subscription, you must purchase the appropriate subscription from the Malwarebytes pricing page. For reference, Malwarebytes Premium license keys support the following: Windows PC Mac Chromebook Android If you are an iOS […]
Malwarebytes sends out emails on product updates and announcements, newsletters, promotions, account messages, and upcoming events. You can opt in or out of receiving these emails, by updating your My Account settings. Log in to My Account. Click on Settings tab. Check or uncheck the emails you wish to receive from Malwarebytes. Click SAVE when finished. Source : Official Malwarebytes […]
If you purchased a Malwarebytes license key for only a Windows or Mac device in the past, you can now use your number of available devices to activate Malwarebytes on Windows, Android, and macOS devices. IMPORTANT: Malwarebytes Lifetime licenses are only for Windows and cannot be applied to non-Windows devices. To see how many devices you […]