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The Services page in the Datto Autotask PSA integration with Malwarebytes OneView allows you to configure and send Malwarebytes Real-Time Protection alerts to your Datto Autotask PSA console as a service ticket. This article explains how to configure ticketing on the OneView Services page. To have Malwarebytes events create tickets in Datto Autotask PSA, you […]
The Billing page in the Datto Autotask PSA integration with Malwarebytes OneView allows you to link each Malwarebytes subscribed product to a Datto Autotask PSA service product. Once linked, each OneView device and subscribed product automatically syncs into the Datto Autotask PSA client’s account as a new Configuration Item. Setup services to link in Autotask […]
In the Datto Autotask PSA Integration with Malwarebytes OneView, the Company Mapping page allows you to link Malwarebytes OneView sites with Datto Autotask PSA companies and contracts. Datto Prerequisites Each Datto Company is preconfigured with the following minimum attributes: Customer Type: Customer Active: ticked Each Datto Company has a Contract available and preconfigured with the following minimum attributes: Contract […]
In the Datto Autotask PSA Integration with Malwarebytes OneView, the Setup page in OneView allows you to enter API credentials for your Datto Autotask PSA console. Linking both of these applications lets you sync OneView data into Datto Autotask PSA. Datto API user requirements For instructions on how to create a Datto API user account, […]
The Malwarebytes OneView integration with Datto Autotask PSA requires the following: Access to Datto Autotask PSA. API User account with API User (system) Security Level. For instructions, see Create a Datto Autotask PSA API User. An active Malwarebytes OneView account. A Malwarebytes OneView Global Admin, Site Admin, or Customer Admin user role. Source : Official Malwarebytes […]
Malwarebytes OneView is a multi-tenant console enabling MSPs to configure, deploy, support, and manage client endpoint security using Malwarebytes’ endpoint protection technologies. The Malwarebytes OneView integration with Datto Autotask PSA provides the follow features: Map OneView sites with Datto Autotask PSA accounts to link services Generate service tickets for Real-Time Protection alerts Automatically updates existing […]
The Malwarebytes Endpoint Agent can be monitored using Datto RMM. Creating a policy using the Malwarebytes components, administrators can monitor the Malwarebytes Windows and Mac agent services. For setup steps, see below: Log in to Datto RMM. From the dashboard, click Sites. Click the target site name. Click the Policies tab. Select New Site Policy, complete the following fields. Name: Custom […]