View Support cases in Malwarebytes OneView 0 (0)

From the Support Cases screen in Malwarebytes OneView, you can view and create Support cases. This article explains how to view Support cases. From the sidebar, go to Support Cases. A list of support cases created by users on your account displays. Click either Case, Date opened, or Status column headers to sort your support cases. Click a case row to expand it. When expanded, […]

Read More

View Sites in Malwarebytes OneView 0 (0)

The Malwarebytes OneView Sites screen displays a summary of site information. You can add and delete sites and manage site product subscriptions on this screen. Sites are displayed in collapsed rows which show a summary of that site’s statuses. This article explains the information shown on this screen. Collapsed site row information To view this screen, click Sites on […]

Read More

View reports in Malwarebytes OneView 0 (0)

The Malwarebytes OneView Reports screen displays information about site product usage and contract end dates. This article explains the different types of reports. From the sidebar, click Reports to display the four different report tabs: Scheduled Reports: Shows generated scheduled security summary reports and its recipients. For more information, see Schedule reports in Malwarebytes OneView. Security Summary: Shows the current statuses […]

Read More

View Monthly Usage reports in Malwarebytes OneView 0 (0)

The Malwarebytes OneView Reports screen displays information about site product usage and contract end dates. This article explains how to view a Monthly Usage report. The Monthly Usage tab shows a list of managed sites and site information, which includes: Site Name: The name of the site in Malwarebytes OneView. License Key: License Key for the current subscription. Product Name: The site’s product subscription. Total […]

Read More

View invoices in Malwarebytes OneView 0 (0)

The Malwarebytes OneView Invoices page displays invoices to track your business costs. This article explains how to view your subscription information and invoices. From the sidebar, go to Invoices. The Invoices page shows product subscriptions at the top of the screen, and an invoice list below. The top section displays the following information: Status: Status of the subscription. Expires on: […]

Read More

User roles and permissions in Malwarebytes OneView 0 (0)

The Users section in Malwarebytes OneView allows you to manage user accounts. In the left navigation pane, click Settings > Users. In this section, you can add, edit, and delete users and assign sites to a user. This article explains the available user roles and their permissions: Global Administrator: Unrestricted access to the Malwarebytes OneView platform. Site Administrator: […]

Read More

Update existing product subscriptions in Malwarebytes OneView 0 (0)

In Malwarebytes OneView, the Sites page displays information for your sites in both a collapsed and an expanded, detailed view. This article describes how to update existing product subscriptions for your Malwarebytes OneView sites. Log in to Malwarebytes OneView. In the left navigation pane, click Sites. Choose the site you want to update. The dropdown displays the Subscription […]

Read More