The following instructions will assist the iDP Administrator with the setup of single sign-on (SSO) for Malwarebytes Administrators into the Malwarebytes Nebula portal using Okta. Malwarebytes Nebula only supports SAML 2.0 authentication protocol. Get started The email address used for the Nebula account must match the email address used for Okta. Log into https://cloud.Malwarebytes.com/ and go to […]
Malwarebytes Nebula platform provides two-factor authentication for extra security. This article explains how to enable two-factor authentication (2FA) under your Profile. We recommend using two-factor authentication to secure your account. Two-factor authentication requires a mobile device with a camera and an authenticator app installed on the mobile device. The following authenticator apps are supported: Google Authenticator Authy 1Password Enable two-factor […]
For communication to flow between the Malwarebytes console and endpoints, you must adjust your firewall and software exclusions. This article lists internal network recommendations, external access requirements, and recommended exclusions. File and Printer Sharing We recommend using Administrator shared folders to perform network tasks, such as installations. To use them, you must enable File and […]
See this article for Malwarebytes Nebula platform, product and endpoint requirements. Malwarebytes Nebula console requirements To access the Malwarebytes Nebula console, you must use Google Chrome browser, latest version. Note: Mobile browsers are not supported. Endpoint requirements Minimum hardware and operating system requirements to install the Malwarebytes Endpoint Agent. Operating System requirements for Malwarebytes Incident […]
Malwarebytes assesses sales tax on your purchase as required by local laws. Taxes are calculated based on your billing postal code. When applicable, taxes are assessed and included as a separate line on your invoice. This article only applies to direct purchases from Malwarebytes. This article does not apply to purchases of Malwarebytes Premium, Malwarebytes Premium […]
In My Account, you can check the status of your Malwarebytes business subscription and turn on/off auto renewal. When auto renewal is enabled, your credit card is charged annually to keep your subscription active. Log in to My Account. Click the Payments tab. Under Active Subscription, click Cancel Auto Renewal. Important: If you cannot select this option, contact your Account […]
My Account is the one place where you can access information on your products, subscriptions, users, and support services. Having a My Account user login ensures cases created by you are routed based on the premium services purchased. wp-signup.php with My Account There are two ways to sign up for a user login to My […]
As a Malwarebytes for Teams customer, Device Alerts inform you if one of your protected devices has a security issue that requires your attention. When a device hasn’t been scanned or hasn’t been seen by Malwarebytes in over a week, an email report is sent. The email displays the following columns: Device name: Shows the […]
To provide an employee with a Malwarebytes Employee Home License, you’ll need to add them to your company’s account in My Account. To share an Employee Home License, your company must be a Malwarebytes Business customer with Employee Home License and you must be an administrator on your company’s account. Share an Employee Home License Go to My […]