Starting January 14, 2020, Microsoft does not provide security updates or support for PCs with Windows 7. However, we will continue supporting our products that are compatible with Windows 7 in accordance with the product lifecycle. For more information about the product lifecycle, see pages for Solutions for business and Products for home. At the end of their […]
Category: Kaspersky Home
FAQ: Upgrade to Windows 10 (Kaspersky)
This article concerns: Kaspersky Internet Security Kaspersky Anti-Virus Kaspersky Total Security Kaspersky Small Office Security Before upgrading to Windows 10, download and install the latest version of Kaspersky Internet Security, Kaspersky Anti-Virus, Kaspersky Total Security or Kaspersky Small Office Security, аnd then update the anti-virus databases. If you have any issues using you Kaspersky Lab product after upgrading, see the recommendations below: […]
How to delete the license from the application and then reapply it (Kaspersky)
Should you encounter activation errors such as “The key is already in use”, we recommend deleting the license key from the application and activating the product once again. Before deleting the key from the application, make sure you still have the activation code. You will not be able to reactivate the application without an activation code. To […]
How to request a refund for a Kaspersky application
How to contact the seller In case you purchased the code via the Kaspersky website or My Kaspersky, contact Kaspersky technical support by choosing the topic and filling out the form. If you made your purchase via a different Kaspersky partner, contact them directly. What information to provide For a refund request, you will need to provide the following information: […]
Where to find information about prices, payment options and order details? (Kaspersky)
To view our prices, visit our online store. To view payment options, click Buy Now on a product of your choice. To get information about your order or subscription, go to this page. Select the “Purchase and payment help” option to identify your partner and find answers to frequently asked questions. Source : Official Kaspersky Brand Editor by : […]
How to buy subscription for a Kaspersky product from your Internet service provider
You can purchase subscription for a Kaspersky home product from your Internet service provider. The subscription fee will be deducted regularly from your Internet service account. To learn more about how to purchase, activate and cancel the subscription, contact technical support of your Internet service provider. Source : Official Kaspersky Brand Editor by : BEST Antivirus […]
Features of Kaspersky applications for home compared
This article concerns: Kaspersky Security Cloud Kaspersky Internet Security Kaspersky Anti-Virus Kaspersky Total Security Kaspersky Free All Kaspersky security solutions ensure basic protection against most common threats: malicious programs, dangerous files, applications, and websites. However, these solutions have different additional features. See this article for more information about the differences. Kaspersky Free A free application Kaspersky Free provides […]
How to get a key file from an activation code (Kaspersky)
To get a key file for business products using an activation code: Go to the Kaspersky website Enter your activation code, email address, and the text displayed on the CAPTCHA image. Select the checkbox to confirm your agreement on data provision. Click Get key file. A .zip archive containing the key file will be sent to your […]
How to find out the license for a Kaspersky product is illegal
The best way to find out the product is a pirated copy is to carefully study the package and the text on it. All the text on original cards and boxes is written correctly. While purchasing the product, pay attention to the following: Design of the box IMPORTANT! All the pictures are the real examples […]
How to change the number of protected devices for a Kaspersky application
If you want to protect more devices with your Kaspersky application or on the other hand you don’t use that many devices that your license covers, you can change the number of devices when buying a subscription for a new period or buying a new license. You can find information about your connected devices on My […]