Kaspersky for Home Secure Keyboard Input limitations in Kaspersky Security Cloud “Failed to unlock data vault” error in Kaspersky Security Cloud Webcam Protection in Kaspersky Security Cloud License problems in Kaspersky Security Cloud How to install and activate Kaspersky Security Cloud Free Kaspersky Security Cloud release notes How to protect mobile devices using the activation […]
Kaspersky Security Cloud works with limitations in the following cases: If Windows 10 is in the Out Of Box Experience (OOBE). If the Device Guard mode is enabled on Windows 10. If you are using a different version of Windows and have faced compatibility issues, send a request to technical support with a detailed description of an […]
This article concerns: Kaspersky Anti-Virus 2016, 2017 Kaspersky Internet Security 2016, 2017 Kaspersky Total Security 2016, 2017 Kaspersky Small Office Security 5 If you have upgraded from Windows 7 to Windows 8, 8.1 or 10, the above-mentioned Kaspersky Lab applications will work with limitations when the system is booted for the first time: Only the […]
This article concerns: Kaspersky Anti-Virus versions 15.0.2.361, 16.0.0.614, and 16.0.1.445 Kaspersky Internet Security versions 15.0.2.361, 16.0.0.614, and 16.0.1.445 Kaspersky Total Security versions 15.0.2.361, 16.0.0.614, and 16.0.1.445 Kaspersky Free versions 16.0.0.614, and 16.0.1.445 Kaspersky Small Office Security 4 version 15.0.2.361 Kaspersky Fraud Prevention 5.0 version 16.0.1.445 Limitations resulting from the case used in file and […]
This article concerns: Kaspersky Security Cloud Kaspersky Internet Security Kaspersky Anti-Virus Kaspersky Total Security Kaspersky Small Office Security If you use Windows 10, please download the compatible version of a Kaspersky application: Kaspersky Security Cloud — Family, Personal and Free Kaspersky Anti-Virus Kaspersky Internet Security Kaspersky Total Security Kaspersky Small Office Security Limitations of upgrading to Windows 10 If you have Kaspersky […]
This article concerns: Kaspersky Internet Security Kaspersky Anti-Virus Kaspersky Total Security Kaspersky Small Office Security Before upgrading to Windows 10, download and install the latest version of Kaspersky Internet Security, Kaspersky Anti-Virus, Kaspersky Total Security or Kaspersky Small Office Security, аnd then update the anti-virus databases. If you have any issues using you Kaspersky Lab product after upgrading, see the recommendations below: […]
The article is not applicable to Windows Vista SP1 and earlier. Sometimes, after installing a Kaspersky Lab application, the operating system may stop responding. These issues might occur when starting up your computer or running a task. It may be caused by the conflict between Kaspersky Lab applications and other applications or drivers installed on […]
After installing a Kaspersky Lab application, the operating system may crash and a blue screen may appear (BSoD — Blue Screen of Death). This can be caused by a conflict between the Kaspersky Lab application and either an application made by another company, or your computer’s drivers. If this issue occurs: Enable physical memory restrictions. Generate a […]
In some cases, Kaspersky Lab support engineers may request a dump file of a certain process to fix the issue. To get the process dump file: Press Ctrl+Alt+Delete on the keyboard. Select Task Manager. If you are using: Windows 7, go to the Processes tab. Windows 8, 8.1, 10 or Windows Server 2008, click More details. Right-click the process […]
The article refers to Kaspersky Security Cloud — Family, Personal, and Free. Kaspersky Security Cloud may work with limitations: If you have installed Kaspersky Security Cloud on Windows 10 upgraded to version 2004 and later. If Windows 10 running in OOBE mode (Out Of Box Experience). If the Device Guard mode is enabled in Windows […]