The risk level score shows the estimated risk of a detection in the customer environment. The risk level score is based on criticality and confidence of the detection. Criticality Criticality means the possible impact that the detection would have in the customer environment. It is based on the severity of the detection – how much […]
In some cases, it is best to inform the customer immediately about the incident. In other cases, it is best to gather further information before taking action on the detection. Before detections arrive in the portal, they have been thoroughly analyzed by multiple behavioral algorithms and combined via artificial intelligence into broad context detections – […]
As an automated response to an incident, you can isolate hosts for the companies you choose when F-Secure Elements Endpoint Detection and Response detects an incident that matches the criteria that you set. Note: Response actions work only with F-Secure Elements EDR and EPP for Computers, F-Secure Elements EDR and EPP for Computers Premium, F-Secure Elements […]
When sensors detect an anomaly in the customer environment, it shows up as a broad context detection in the portal. F-Secure Elements Endpoint Detection and Response sensors collect data on behavioral events in hosts where they have been installed to detect any anomalies. For example, if Microsoft Office runs a script that launches PowerShell, sensors […]
F-Secure Elements Endpoint Detection and Response lets you identify all harmful or otherwise unwanted and unknown applications, and the foreign destinations from the monitored hosts. It uses reputational data to identify potentially harmful applications in monitored organizations. In the applications overview, you can check that no new harmful or otherwise unwanted applications have been installed […]
Instructions what to do when you want to make sure that everything is alright in customer environments. To make sure that the system status is okay in all organizations that you monitor: Log in to the portal with your email address and password. The Home view opens. Check the Devices at risk pane. The Devices at risk pane includes up to […]
You can provide a designated individual, known as an administrator, with a user account with required rights in the portal. The service has an integrated user management with F-Secure Protection Service for Business. To create an administrator account: Log in to the portal with your email address and password. The Home view opens. Select the Solution selector […]
You can modify your account and how you log in. Log in to the portal with your email address and password. The Home view opens. Select your account name on the top right corner of the Home view. Select Account settings from the pull-down menu that opens. On the Account settings page, you can change your password, turn 2-step verification on and off, […]
You can add and modify the list of email addresses that receive alerts when sensors find broad context detections. Log in to the portal with your email address and password. The Home view opens. Select the … item from the navigation menu. From the drop-down list that opens, select Settings. Under Alert emails, in the Enter recipient for alert emails field, enter recipients […]
The portal supports several languages. Supported languages: German English French Japanese Polish To change the language: Log in to the portal with your email address and password. The Home view opens. Select the … item from the navigation menu. From the drop-down list that opens, select Settings. Under Portal language, in the Choose language field, select the language that is used in the […]