Phone scams are unfortunately on the rise with scammers using social engineering to target their victims. This topic is to help you identify these calls, and in the worst case—if you have been targeted—give you some information on what to do next. What are phone scams? Phone calls can start either as a cold call […]
Before contacting support, run the support tool to collect basic information about hardware, operating system, network configuration and installed software. To run the support tool: Open F-Secure SAFE from the Windows Start menu. On the main view, select the menu button. Select Help & Support. Select Edit settings. Note: You need administrative rights to change the settings. Select Run support tool. Select Run […]
Our customer support may ask information of your product version if you need to contact us. To view the current version information: Open F-Secure SAFE from the Windows Start menu. On the main view, select the menu button. Select Help & Support. Find information of the currently installed product under Version information. Source : Official F-Secure Brand Editor by : […]
Our customer support may ask for your identity codes if you need to contact us. To view your identity codes: Open F-Secure SAFE from the Windows Start menu. On the main view, select the menu button. Select Help & Support. Find your Account ID under Identity code. Source : Official F-Secure Brand Editor by : BEST Antivirus KBS Team
Here you can find information that can help you solve your technical issues. Source : Official F-Secure Brand Editor by : BEST Antivirus KBS Team
You can help us improve the product by sending usage data. To send usage data: Open F-Secure SAFE from the Windows Start menu. On the main view, select the menu button. Select Settings. Go to the Privacy settings page. Select Edit settings. Note: You need administrative rights to change the settings. Under Product improvement, select Send non-personalized usage data. Note: You can read our privacy policy […]
The service sends queries on potential malicious activities or on protected devices to the F-Secure Security Cloud. The F-Secure Security Cloud is a cloud-based system for cyber threat analysis that is operated by F-Secure. We collect the minimum amount of data to provide you with the security services to which you have subscribed and to […]
This section explains what is Security Cloud and how you can contribute anonymous data and help us improve the product. Source : Official F-Secure Brand Editor by : BEST Antivirus KBS Team
Instructions on how to change how your computer connects to the internet and how you want to handle updates while using mobile networks. Your Internet service provider (ISP) may offer or require you to use a proxy. A proxy acts as an intermediary between your computer and the internet. It intercepts all requests to the […]
View the date and time of the latest update. When automatic updates are turned on, the product receives the latest updates automatically when you are connected to the internet. To see details of the latest updates for the installed products: Open F-Secure SAFE from the Windows Start menu. On the main view, select Viruses and Threats. On the Viruses […]