This topic explains about ID PROTECTION if you already have a My F-Secure account for SAFE. Due to technical reasons, this is not possible. If you have already a My F-Secure account for SAFE, this account is not compatible with ID PROTECTION. This means that for ID PROTECTION, you must create a completely new My F-Secure account […]
If you have bought ID PROTECTION from a retail store and have a box with a code, these steps explain how to redeem the code. Log in to My F-Secure or select wp-signup.php now, if you do not yet have a My F-Secure account. Once logged in to your account, select the Have an F-Secure ID PROTECTION code? link. The Redeem […]
This topic explains where to find and download the app. F-Secure ID PROTECTION is available as follows: From Google Play or the App Store for mobile devices. From My F-Secure for TOTAL customers, available from your TOTAL apps. From My F-Secure for PC and Mac computers, available as part of an ID PROTECTION subscription. What if I already have KEY? Your passwords in […]
This topic explains shortly about the ID PROTECTION trial. Yes, you can. You can sign up for a free 5-day trial from the F-Secure website and try out ID PROTECTION on 5 devices. This means that you can monitor up to 5 email addresses for breaches and incidents, and at the same time, sync and access your […]
This topic describes how you can change your F-Secure ID PROTECTION master password on any of your devices. To change your master password: Log in to the app. Go to Menu > Settings > Change Master Password. Enter your old master password. Enter your new master password. Repeat the new master password and select Change. Once you have entered the new […]
On certain iPhone and iPad models, you can use your fingerprint to log in to the app. Consult the device user manual to find out whether your device supports the Touch ID feature. To be able to use the fingerprint recognition to log in to the app, you need to wp-signup.php your fingerprint on your […]
This topic explains how to recover your F-Secure ID PROTECTION master password by using the recovery code. Important: You can only recover your master password if you have previously created a recovery code for your master password. To recover your master password with the recovery code: Open F-Secure ID PROTECTION. On the login screen, select Forgot Master […]
This topic explains how to create a recovery code for your F-Secure ID PROTECTION master password. Important: We strongly recommend that you also create a recovery code for the master password as soon as you have taken F-Secure ID PROTECTION into use. It is the only way for you to regain your master password if you […]
This section gives you information about the recovery code for the master password and why it is so important. Important: We strongly recommend that, as a final step when taking the app into use, you create a recovery code for your ID PROTECTION master password. The master password recovery code is a unique and personal code […]
No. For your security, F-Secure cannot restore or reset your F-Secure ID PROTECTION master password. This has been a conscious decision by us to increase your security and privacy. Restoring a master password means we need access to your master password, and this could be a security risk. Although we cannot restore your master password […]