You may have entered a wrong type of subscription key. For example, you are installing the F-Secure Server Security software and your subscription key is for the F-Secure Email and Server Security software. You can check the type of your subscription key on the Subscriptions tab in the F-Secure Elements EPP portal. Note: The F-Secure Server […]
Category: F-Secure Business
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When do I need to create my own security profile? (F-Secure)
In F-Secure Computer Protection and F-Secure Server Protection, you need to create a new security profile if none of the F-Secure predefined profiles match the needs of your end customers. For example, if you have a program on your computer that slows down too much because of real time scanning operations, you need to create […]
How to clear the list of removed computers from the portal? (F-Secure)
Removing a computer from the F-Secure Elements EPP portal adds the computer to a blocklist, which prevents the computer to be connected back to the portal. This creates a situation where the F-Secure Email and Server Security (ESS) installation does not accept the same computer in a new installation with the same subscription key. A […]
How to renew or expand my current subscription key in the portal? (F-Secure)
F-Secure Elements Endpoint Protection subscription keys are now renewed and expanded through Partner Portal. You can find more information on renewal and expansion here: https://community.f-secure.com/t5/Business/How-to-order-in-the-Partner/ta-p/77358. Source : Official F-Secure Brand Editor by : BEST Antivirus KBS Team
How to order a new subscription key in the portal? (F-Secure)
The F-Secure Elements EPP portal subscriptions are ordered through the Partner Portal. You can find more information on ordering here: https://community.f-secure.com/t5/Business/How-to-order-in-the-Partner/ta-p/77358. Source : Official F-Secure Brand Editor by : BEST Antivirus KBS Team
Where can I find the F-Secure Email and Server Security email settings in the portal?
You cannot find them in the F-Secure Elements EPP portals. You can view and modify the settings through the local Elements Endpoint Protection management console. Source : Official F-Secure Brand Editor by : BEST Antivirus KBS Team
How can I change the language in the portal? (F-Secure)
To change the language, first log in to the F-Secure Elements EPP portal, select your username in the top right corner, and then My account. In the Edit administrator page, from the Language drop-down list, select the language that you want, and select Save. Source : Official F-Secure Brand Editor by : BEST Antivirus KBS Team
Upgrading your subscriptions (F-Secure)
You can upgrade your subscription in two ways: By changing the type of your subscription key (ordering a new one) By changing to another subscription key on your device You have the following options in upgrading your subscriptions: Computer Protection to Computer Protection Premium Computer Protection to Computer Protection and Elements Endpoint Detection and Response […]
Migrating computers (F-Secure)
Instructions on how to migrate computers from F-Secure Client Security to F-Secure Computer Protection for Windows and from Business Suite Server Security to F-Secure Server Protection for Windows. To apply the .jar file and migrate, you need a Policy Manager console and a .jar file with a target version. The following .jar file versions are available: EMEA: PSB1 – bs2cp_psb1.jar AMER: PSB2 […]
What to do when a web site is blocked (F-Secure)
A Browsing Protection block page appears when you try to access a site that has been rated harmful. When a Browsing Protection block page appears: If you want to enter the web site anyway, click Allow web site. Windows User Access Control asks you to confirm this action. If necessary, enter your administrator account information, then […]