In our everyday travels from home to work and other public places, our personal devices are constantly at risk of being lost or stolen. If your device is ever lost or stolen, ESET Anti-Theft lets you monitor your device usage and track the missing device using its IP address, helping you retrieve your device and […]
After your license is connected with your myESET account, each license is displayed separately. In the main view, you can see essential information regarding each license, flags indicating its status, as well as the license expiration date, number of activated devices, and, if applicable, license overuse or expired license warnings. For licensing FAQ for ESET […]
I do not see any devices To protect a new device, click the +Add new device button or refer to the How to add a new device topic in this user guide. Devices All devices connected to your myESET account are listed on this screen. Each device is represented by its name and application status. Attention Required In this […]
Issue •Your license may be leaked or abused •Activation failed due to leaked license Solution There are more devices using this license than it allows. You may be a victim of software piracy or counterfeiting. The license cannot be used to activate any other ESET product. You can solve this problem directly if you are […]
Details By default, ESET products check every hour for new updates and are updated at least once a day with new detection engine and module updates. See the current version of the Detection engine. To check which version of a specific module is in place in your ESET product, access information about product modules in ESET Windows […]
Issue wp-signup.php your ESET product online with a license key or retail code You cannot use the ESET product CD to install and wp-signup.php your product You are a partner or technical support person installing for a customer Solution Online store purchases If you purchased from the online store, or you already have your ESET-issued Username, […]
Issues When installing ESET Cyber Security or ESET Cyber Security Pro version 6.10 or later, users must have macOS 10.12 or newer macOS 10.11 and earlier users must use version 6.8 To install the latest version of ESET Cyber Security or ESET Cyber Security Pro without a CD To install version 6.8 of ESET Cyber […]
Important The Installation guide covers many ways to install ESET PROTECT and is generally intended for enterprise customers. Please refer to the guide for small and medium-sized businesses if you want to install ESET PROTECT on a Windows platform to manage up to 250 Windows ESET endpoint products. For instructions to upgrade your existing ESET PROTECT installation, […]
Issue Install ESET Remote Administrator 5.x Configure a mirror server Solution End of support for version 5.2 and 5.3 of ESET Remote Administrator This article applies to version 5.x of Remote Administrator. ESET Remote Administrator version 5.3 reached End of Life status in June 2020 and it is no longer available for download. To see […]
Issue ESET business product in Limited Support status This article applies to an ESET product version that is currently in Limited Support status and is scheduled to reach End of Life status soon. For a complete list of supported products and support level definitions, review the ESET End of Life Policy for business products. Upgrade ESET […]