Detection engine guards against malicious system attacks by controlling file, email and internet communication. For example, if an object classified as malware is detected, remediation will start. The detection engine can eliminate it by first blocking it and then cleaning, deleting or moving it to quarantine. To configure the detection engine settings in detail, click Advanced […]
Solution What is a PUA? Potentially unwanted and suspicious applications are programs that may not be intentionally malicious, but can negatively affect the performance and reliability of the system or send information to third parties. Potentially unsafe applications, such as keyloggers and password-cracking tools, can have legitimate uses but can also be components of malware. […]
Issue ESET business product no longer supported This article applies to an ESET product version that is currently in End of Life status and is no longer supported. The content in this article is no longer updated. For a complete list of supported products and support level definitions, review the ESET End of Life policy for […]
If you find a suspicious file on your computer or a suspicious site on the Internet, you can submit it to the ESET Research Lab for analysis (may not be available based on your configuration of ESET LiveGrid®). Before submitting samples to ESET Do not submit a sample unless it meets at least one of the […]
Solution Are you a Windows user? Are you an Android user? Installing on macOS 10.12 (Sierra) If you are unable to open ESET after installing on macOS 10.12 (Sierra), download a new installer file to make sure you are using the latest version. Click the ESET icon on the menu bar and select Open ESET Cyber Security or Open ESET Cyber […]
Solution End of support for version 5.2 and 5.3 of ESET Remote Administrator This article applies to version 5.x of Remote Administrator. ESET Remote Administrator version 5.3 reached End of Life status in June 2020 and it is no longer available for download. To see the list of products and dates for ESET end-of-life, visit ESET […]
Details ESET business product in Limited Support status This article applies to an ESET product version that is currently in Limited Support status and is scheduled to reach End of Life status soon. For a complete list of supported products and support level definitions, review the ESET End of Life Policy for business products. Upgrade ESET […]
Issue Open ESET PROTECT Open ESET PROTECT Cloud Details The ESET PROTECT Web Console and ESET PROTECT Cloud Console are the online interfaces that allows you to manage your network from virtually anywhere. See ESET PROTECT Web Console or ESET PROTECT Cloud Web Console for more details. Solution ESET PROTECT The ESET PROTECT Web Console can be accessed with […]
Solution ESET Secure Data is a new feature available in ESET Smart Security Premium that allows you to create encrypted directories on removable drives to protect against data theft in the event of USB flash drive or laptop loss. ESET Secure Data FAQ How do I enable or install ESET Secure Data?To enable or install ESET […]
Issue ESET Password Manager FAQ ESET Password Manager Troubleshooting Solution ESET Password Manager is part of the ESET Smart Security Premium package. It is a password manager that protects and stores your passwords and personal data. It also includes a form completion (autofill) feature that saves time by completing web forms automatically and accurately. For […]